Bimatec
Products
150
Bimatec – Soraluce Frästechnologie GmbH
Other general services
Kundendienst
Regional service fleet
Thanks to a nationwide fleet of service buses, we are able to respond to the service needs of our customers quickly and compete effectively. All service buses are equipped with the most important spare and wear parts, tools and measuring devices, and are operated by qualified and competent service technicians.
By a fixed mapping of service bus and service technicians to a region and all customers, we can avoid long travel times and in combination with the facilities of the service bus promptly and effectively any technical problems respond.
Your advantages:
-Fast response time and customer proximity
-Low transport times and costs
-Over 1,000 of the most important consumption and wear parts on board
-No delay due to shipping of spare parts
-Direct problem solving on the spot
-Fixed contact person (in addition to the BIMATEC service hotline)
This description was translated from German to English by "Bing Translator".
Bediener- und Instandhaltungsschulungen
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Other general service
Bimatec – Soraluce Frästechnologie GmbH
Other general services
Operator training:
Our training centre in Limburg offers a balanced combination of theoretical foundations and practical applications directly on the machines. There are two training rooms equipped with programming courses for Siemens, HEIDENHAIN and 6-8 permanent available machines of all series available to create a possible practical training environment.
Your benefits:-full exploitation of the potential of your machines
-Boost the technological know-how of your employees
-Increase safety
Maintenance training:
With a maintenance operator training, we offer you the opportunity to teach your employees in the areas of maintenance and repair mechanical and electronic fundamentals. This can either be specific spot on your machines or at the machines in our technology centre.
Your advantages:-preventive maintenance by own personnel
-Maintenance and repairs
This description was translated from German to English by "Bing Translator".
Ersatzteilversorgung
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Other general service
Bimatec – Soraluce Frästechnologie GmbH
Other general services
Our extensive spare parts warehouse in Limburg offers you maximum availability and short as much as possible waiting times with more than 100,000 permanently available spares and a delivery service within 24 hours.
The stock was built across continuously so as over years, that we also have spare parts for machines, which are already over 20 years for our customers.
Your advantages:
-Highest quality of spare parts
-Short delivery times
-Service and spare parts from a single source
This description was translated from German to English by "Bing Translator".
Fräskopfwerkstatt & Leihfräsköpfe
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Other general service
Bimatec – Soraluce Frästechnologie GmbH
Other general services
We offer an unprecedented milling head service to secure the extremely high precision of our milling heads.
We have 54 exchanges heads, which are within 24 hours on the ground in our milling head workshop in Limburg.
A team consisting of 8 milling head specialists and special fixtures and test machines and test benches make for a professional overhaul or maintenance your milling heads.
Several test runs guarantee the highest possible accuracy demanded by you.
Your advantages:-reduction of machine downtimes to a minimum
-Manufacturer guaranteed quality
-High availability of temporary heads - accuracy of the milling heads
This description was translated from German to English by "Bing Translator".
Service Hotline & Teleservice
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Other general service
Bimatec – Soraluce Frästechnologie GmbH
Other general services
We are reachable 365 days a year.
Our service hotline is on weekdays from 07:00 to 19:00 and on weekends and public holidays from 08:00 to 16:00.
A highly motivated and dedicated team of mechanics, electronics and application are available for each question at the disposal.
Thanks to the tele-service our experienced technicians to minutes within diagnose a possible disorder and resolve, even a remote maintenance of your machine is possible.
Your advantages: - precise and competent emergency - cost savings through elimination of long travel times
-Machine standstill times minimized
This description was translated from German to English by "Bing Translator".
