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IndustryArena Forum > WoodWorking Machines > Commercial CNC Wood Routers > Chinese Machines > Buying a chinese CNC -> my experience & warning (advice welcome)
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  1. #1

    Join Date
    May 2021
    Posts
    2

    Buying a chinese CNC -> my experience & warning (advice welcome)

    Hi,

    After having learned how to use a 3D printer, I wanted to go one step further in the digital workshop, and bought a 6090 Chinese CNC in November 2020 from victoria_life ebay seller (~2k euros). This was the most expensive ebay purchase I have ever made, and I did it only because I had at the time only good support from Paypal when things go south.
    I received 2 parcels early December, which was ok in terms of delivery time. The only glitch was that a third parcel was missing : the whole upper part with x and z axis and spindle (42kg).
    The seller said that I would need to wait a bit more because he didn't have it in stock right now.
    We had a few mail exchanges, each time, I needed to wait a bit more.
    Now, 5 months later, he doesn't answer to my messages, and as of now, Paypal refuses to reimburse the purchase. The seller asks to return the CNC to China (~100kg of metal -> 1000€) for a refund.
    I don't see why I should pay 1000€ of transport because of a seller's fault.
    I'm still in discussion with Paypal on this topic.

    This is only my experience, I'm stuck in this bad situation with half a machine taking space in my workshop and all my projects frozen, and 2k€ out, not sure how to solve this.
    I will update this post if things evolve.

    If anyone knows if it is possible to buy the upper part (I asked several sellers, but they can't help me), I'm interested (or any other advice).
    Thanks for reading

  2. #2

    Re: Buying a chinese CNC -> my experience & warning (advice welcome)

    did you try disputing it with ebay they normally have pretty good buyer protection.

  3. #3

    Join Date
    May 2021
    Posts
    2
    Quote Originally Posted by crafter0323 View Post
    did you try disputing it with ebay they normally have pretty good buyer protection.
    There was a problem of deadline with the Ebay claim (I was 1 day too late),
    Ebay just disregarded the complaint and didn't want to make an exception. Anyway, Paypal is supposed to cover the purchase...

  4. #4
    Gold Member
    Join Date
    Apr 2004
    Posts
    5330

    Re: Buying a chinese CNC -> my experience & warning (advice welcome)

    Paypal has strict limits too on claims; I think it's 45 days. Shady sellers know this and make excuses until the deadline is past, at which point they stop replying.
    Andrew Werby
    Website

  5. #5

    Join Date
    Apr 2020
    Posts
    27

    Re: Buying a chinese CNC -> my experience & warning (advice welcome)

    I guess there are shonks everywhere regardless of race creed or colour
    I have had good and bad experience's as long as you initiate a dispute you will be fine and it can then take longer to resolve with protection

  6. #6
    Member
    Join Date
    Jan 2005
    Posts
    12357

    Re: Buying a chinese CNC -> my experience & warning (advice welcome)

    Quote Originally Posted by Piwai View Post
    Hi,

    After having learned how to use a 3D printer, I wanted to go one step further in the digital workshop, and bought a 6090 Chinese CNC in November 2020 from victoria_life ebay seller (~2k euros). This was the most expensive ebay purchase I have ever made, and I did it only because I had at the time only good support from Paypal when things go south.
    I received 2 parcels early December, which was ok in terms of delivery time. The only glitch was that a third parcel was missing : the whole upper part with x and z axis and spindle (42kg).
    The seller said that I would need to wait a bit more because he didn't have it in stock right now.
    We had a few mail exchanges, each time, I needed to wait a bit more.
    Now, 5 months later, he doesn't answer to my messages, and as of now, Paypal refuses to reimburse the purchase. The seller asks to return the CNC to China (~100kg of metal -> 1000€) for a refund.
    I don't see why I should pay 1000€ of transport because of a seller's fault.
    I'm still in discussion with Paypal on this topic.

    This is only my experience, I'm stuck in this bad situation with half a machine taking space in my workshop and all my projects frozen, and 2k€ out, not sure how to solve this.
    I will update this post if things evolve.

    If anyone knows if it is possible to buy the upper part (I asked several sellers, but they can't help me), I'm interested (or any other advice).
    Thanks for reading
    Just use every media platform you can to give a bad review of this seller,, this is very strange that that part of your machine is missing as he is just a seller and not the manufacture try and find the manufacture of that machine and see if they can help you, Never buy from a seller that sells everything and anything as they don't know anything about what they are selling
    Mactec54

  7. #7
    Registered
    Join Date
    Mar 2015
    Posts
    4

    Re: Buying a chinese CNC -> my experience & warning (advice welcome)

    Quote Originally Posted by Piwai View Post
    Hi,

    After having learned how to use a 3D printer, I wanted to go one step further in the digital workshop, and bought a 6090 Chinese CNC in November 2020 from victoria_life ebay seller (~2k euros). This was the most expensive ebay purchase I have ever made, and I did it only because I had at the time only good support from Paypal when things go south.
    I received 2 parcels early December, which was ok in terms of delivery time. The only glitch was that a third parcel was missing : the whole upper part with x and z axis and spindle (42kg).
    The seller said that I would need to wait a bit more because he didn't have it in stock right now.
    We had a few mail exchanges, each time, I needed to wait a bit more.
    Now, 5 months later, he doesn't answer to my messages, and as of now, Paypal refuses to reimburse the purchase. The seller asks to return the CNC to China (~100kg of metal -> 1000€) for a refund.
    I don't see why I should pay 1000€ of transport because of a seller's fault.
    I'm still in discussion with Paypal on this topic.

    This is only my experience, I'm stuck in this bad situation with half a machine taking space in my workshop and all my projects frozen, and 2k€ out, not sure how to solve this.
    I will update this post if things evolve.

    If anyone knows if it is possible to buy the upper part (I asked several sellers, but they can't help me), I'm interested (or any other advice).
    Thanks for reading
    I purchased one of these here in the US, and like your situation, the shipment ended up in multiple boxes delivered on different days. I can't fully remember if it was with different delivery companies as it was a few years ago. I do remember however, that all 3 boxes had unique tracking numbers. The tracking numbers were emailed to me via eBay messaging after the sale when the item shipped. If the seller followed that process you should have a tracking number for the missing box. You can contact the shipping company and lay a claim to them for the missing box with your tracking number since you probably didn't sign the delivery manifest for the missing box. The insurance would have to kick in at that point. Under the terms of the sales agreement on the sellers eBay page, Seller pays for return shipping. The problem is, on their end they sent 3 boxes and you'll only send back 2. I suspect there may be a box sitting in a DHL facility with your tracking number not clearly visible and no one there will take the time to "flip" the box over to expose said tracking number. If it's the box containing the upper gantry, it is heavy, and perhaps the costliest part also. I'm surprised the vendor didn't initiate a trace from their end with the tracking numbers when you first contacted them. You can always go to DHL web site and input the missing box's tracking number as those records are usually good for a year. If that shipment doesn't exist then Paypal has no other recourse than to refund you your money.

    Just my 2 cents.

  8. #8
    Registered
    Join Date
    Nov 2008
    Posts
    446

    Re: Buying a chinese CNC -> my experience & warning (advice welcome)

    This probably doesn’t help, but I would just fabricate the upper part of the machine. Could cost up to one half of what you put into the machine. You would need square tubing and sheet steel, some metal working tools and a welder. The higher costs are slides and spindle. You could also buy the Z axis assembly. The machine might even be better than the original
    If you buy on eBay, and it doesn’t show up, start the complaint process immediately. Lesson learned for us all.


    Sent from my iPhone using Tapatalk

  9. #9

    Join Date
    Jun 2021
    Posts
    5

    Re: Buying a chinese CNC -> my experience & warning (advice welcome)

    My 2 bobs worth,
    I subscribe to Choice.com.au they have heaps of advice regarding Oz consumer law which is pretty strong.
    I think that Ebay.com.au come under that law which is rigorously enforced, so I suggest :- 1) check the Choice website 2) Threaten Ebay with consumer law action 3) Contact government consumer body in your state

  10. #10

    Join Date
    Jun 2021
    Posts
    5

    Re: Buying a chinese CNC -> my experience & warning (advice welcome)

    P.S. I think under that law time limitations placed by sellers does not apply

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