Tormach scanner problem

Hi Guys, I have a PCNC 1100 and have finally had a need to use the scanner so I can reverse engineer a bracket for a mates race car.
My problem is..... I think I have loaded the software incorrectly.

When I activate the scanner and I enter into the "camera settings" I only get half of the screen (compared to what is shown in the PDF file at Tormach).
One of the conditions is that I can turn the LEDS ON or OFF. However that side of the screen doesn't come up...so I cannot turn the light on.
It also does not allow me to save the new conditions (again....on the right side of the screen, and missing).
I uninstalled both lots of software and reinstalled it...but to no avail.
What have I done wrong???
If anybody has some ideas...I am all ears.
(I have the Tormach computer etc. in fact everything is Tormach).

thanks in advance.

Regards

Peter

Screen resolution. Have you tried playing with a higher resolution?