Lasercut 5.3 communication broken for timeout and motioncard- softdog no same!
Hello,
I just found this forum a few days ago and now I need help! I have a Rabbit Laser and am having problems this afternoon with the Lasercut. The laser has been great and the service from Ray and Carole has been great!
I have been using the machine all morning and this afternoon I have been getting "The communication is broken for timeout. Please close and open the output window and retry" and also "MotionCard- Softdog no same!' Which has prevented me from getting my work done.
I tried unplugging the cable to the laser and plugging it back in with no luck, I shut down and rebooted the computer an unplugged and plugged in the dongle but still with no success. I was wondering if somebody out there could help me get this solved?
Thank you for any suggestions!
Re: Lasercut 5.3 communication broken for timeout and motioncard- softdog no same!
Same problem here. SOmethimes it is just enough to unplug cable and to plug it again and it works. Sometimes I need to reboot computer, and it has no rules. Sometimes it works , and sometimes not. I have checked and changed USB cable, checked for connections and power settings and that is not problem.
I see on many forums people have same issues but no answer that will solve problem.
Anyone had same issues?
Re: Lasercut 5.3 communication broken for timeout and motioncard- softdog no same!
Quote:
Originally Posted by
ddestroyer
Same problem here. SOmethimes it is just enough to unplug cable and to plug it again and it works. Sometimes I need to reboot computer, and it has no rules. Sometimes it works , and sometimes not. I have checked and changed USB cable, checked for connections and power settings and that is not problem.
I see on many forums people have same issues but no answer that will solve problem.
Anyone had same issues?
Anyone?
Re: Lasercut 5.3 communication broken for timeout and motioncard- softdog no same!
Quote:
Originally Posted by
ddestroyer
Anyone?
Ok, I may help someone else that have sam problem, as no one helped me here...
Problem was bad grounding, and laser it self was pluged in extension cable instead of directly into plug in wall. Once I have put it directly to wall, without any extension cables I have no more problems.
I hope it helps to someone else with same problem.
5 Attachment(s)
Re: Lasercut 5.3 communication broken for timeout and motioncard- softdog no same!
Quote:
Originally Posted by
ddestroyer
Ok, I may help someone else that have sam problem, as no one helped me here...
Problem was bad grounding, and laser it self was pluged in extension cable instead of directly into plug in wall. Once I have put it directly to wall, without any extension cables I have no more problems.
I hope it helps to someone else with same problem.
Thanks for posting. I too am having the same problem, however grounding properly has not resolved the issue for me. I am using a 6'x10' table build by Jinan Senfang in China with a 100W CO2 tube for engraving glass. The laser fires and I have aligned the beam. But I cannot get the software to properly communicate, so we have not been able to successfully use the machine at all yet. I have tried changing USB ports, USB cables, restarting the PC, reinstalling the SW & drivers, etc... The machine has an MCP6565 controller and I have downloaded the latest x64 drivers (using Win7 Home Premium SP1 x64). Any suggestions are greatly appreciated.
http://www.cnczone.com/forums/attach...d=319622&stc=1
http://www.cnczone.com/forums/attach...d=319618&stc=1
http://www.cnczone.com/forums/attach...d=319620&stc=1http://www.cnczone.com/forums/attach...d=319616&stc=1
Re: Lasercut 5.3 communication broken for timeout and motioncard- softdog no same!
Quote:
Originally Posted by
petersglassshop
Hello Petersglassshop,
Any chance you were able to find the solution for this issue? Please let me know if you were. Thanks in advance.
Regards
Paul
