Bad experience with Multicam
Hello everyone,
We recently purchased a Multicam 3000 Series machine from Multicam Midwest. This is not the first time we've bought from them but certainly the last.
When the machine arrived from the factory, it ran for 30 minutes before it broke down. The Multicam Midwest service technicians have been out to "fix" the problem over half a dozen times in the past 6 weeks, and cannot seem to diagnose the problem. He's switches out parts, gets the machine to run for 2 hours, and then it breaks down again. Mind you, Multicam's warranty will only cover manufacturer's defects, so they require an open-ended purchase order adopting their price list before they'll even come out to see what's wrong. On top of that, they will do everything in their power to curtail responsibility, so I strongly encourage everyone to get everything in writing.
Is there anyone else out there that has had a potentially defective Multicam machine? To this day, only one of the heads on our double headed router work, we've had a defective keypad, they've replaced boards, fuses...the list goes on. They still cannot pinpoint the problem, and our pocketbook is wide open. We are at a complete loss.
Re: Bad experience with Multicam
Re: Bad experience with Multicam
arizal
hope you got your production running..
it is possible to make 130 sheet per day... counting on 10 hour a day, mmeans 13 sheet per hour... less than 5 min for one sheet..
I cant imagine too complicated parts could be made.. within 4-5 min on a sheet..
so my point is, you might using 2 or 3 spindles instead atc.. because you don't using more than 2 tool .. atc itself very costly, the special toolholders could result same cost than a secondary spindle..
with other words, if a ""conventional"" spindle 2000 then same sized spindle made for atc could cost 6000 or more..
about your comment not toy... I didn't think you were hobbyist.. on other side you gave proof yourself the high price don't guarantee you get something industrial..
if you were take time and look around what you can buy, you would be surprised you could buy 2-3 machines for same price than you have now one machine..
what I see sometime companies don't charge for the actual value, indeed they try to charge customers, establishing how much they can pull out from them..
at this moment as much I understand you are pending on one single machine for your production... and if so, then it would really worth to take a look on two lower cost machine so in case one faulting, then still one is in production...
I don't want to comment on specifically about the disabled safety ... that is something likely if your car randomly would turn off break.. and you couldn't stop at train crossing example...
Re: Bad experience with Multicam
one of my friend has multicam.. it is looking great and working great... but...
it made at the texas plant.. allegedly at texas the machine priced about 55K ... he paying to the dealer 120 K ... he cannot buy directly.. from the plant.. practically when he paid ""deposit""" the machine was paid full and all other was the tip... very cool... to reading it happening others and not me..
im sorry but it somehow, something is not correct.. numbers are might not fully correct.. but this is what happening..
Re: Bad experience with Multicam
Quote:
Originally Posted by
ChristianLL
I don t know exactly the relationship if any to the Australian Multicam. However the platform/table gantry appears similar