LaserCut 6.1 Error "C0000005" when "Download Current CFG"

Dear People,

I just got a laser engraving machine from China, and it came with the software LaserCut 6.1.

I installed it on a PC running Windows 7, 64 Bit.

I get an error "C0000005" when I click the "Download current CFG" to send the file to the engraving machine. This error crashes the software...

I installed it on a laptop with Windows 7, 64 Bit, and it worked fine.

Anybody have any idea how I can proceed? I need it to work from the PC

i am also running lasercut 6.1 i just reinstalled the program I am also running windows 7 64 bit no issues did you ever figure out how to setup a rotary as i dont know how if you did can you pass on any help thanks

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Originally Posted by DJNPHOTO

i am also running lasercut 6.1 i just reinstalled the program I am also running windows 7 64 bit no issues did you ever figure out how to setup a rotary as i dont know how if you did can you pass on any help thanks

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Even though I bought the engraver with the rotary, I have not tried using it till now. In case I do, I will let you know.

By the way, on another topic, I found this link very useful to adjust the engraver in case it is not cutting to the right size:
https://www.i3detroit.org/wi/images/...nateManual.pdf

Hi,

I am having the same problem but with Windows 10. Have you managed to solve the problem?