Renishaw tool setter repair

I have a Renishaw NC4 tool setter that stopped working.
Has anyone ever had these repaired?

It seems to be the target side, when the laser shines directly on it, no green light and no voltage at the interface where the voltage signal from the target would be read.

I did call Renishaw but they seem to only take them in as trade ins and they didn't have any suggestions for checking for broken wires by 'ohming'.
It also sounds like they don't even sell parts so ordering a new target isn't possible.

This just sounds wrong to be stuck with no way of repairing such an expensive tool.
Are there any companies such as those that fix cnc controls?

call methods machine service dept 65 Union Avenue, Sudbury, MA 01776
(978) 443-5388


Renishaw does not like to deal with end users.

Methods used to stock and swap parts for this system then they had a repair deal worked out with renishaw.


Or find a local renishaw dealer in your area

if you do not have the manuals for this probe the renishaw website has them free downloads there will be some troubleshooting and installation manuals that might help point you in the right direction.

Quote:

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Originally Posted by hitachibos

call methods machine service dept 65 Union Avenue, Sudbury, MA 01776
(978) 443-5388


Renishaw does not like to deal with end users.

Methods used to stock and swap parts for this system then they had a repair deal worked out with renishaw.


Or find a local renishaw dealer in your area

if you do not have the manuals for this probe the renishaw website has them free downloads there will be some troubleshooting and installation manuals that might help point you in the right direction.

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Thank you for the help!

I did call Methods and was having a nice chat up until they found out I have a machine not sold by them and then it came to a screeching halt.

If this tool setter consists of a laser and a thing that sends out voltage from 'seeing' the laser, that must be a photocell of some sort that can be replaced, hmm...