Re: mastercam 2018 freezing
try Monitoring Winblows......hold down "Ctrl" and "Alt" then hit Delete key...then select "Start Task Manager" >Performance tab. This might help see whats going on just before crash.
Re: mastercam 2018 freezing
Quote:
Originally Posted by
machinehop5
try Monitoring Winblows......hold down "Ctrl" and "Alt" then hit Delete key...then select "Start Task Manager" >Performance tab. This might help see whats going on just before crash.
Ill give it a try and post what I see
- - - Updated - - -
I also forgot to mention it ran mc2017 great no crash no freeze nothing !!
Re: mastercam 2018 freezing
After watching windows monitoring I seen nothing out of the norm. So for now I'm back to running 2017 until I come up with something else to try
Re: mastercam 2018 freezing
[QUOTE=CadCamSam;2282759]what are the specs on your PC?[/QUOT
Hp laptop
Processor- AMD Ryzen 3 2200U with Radeon Vega mobile Gfx 2.50 GHz
Installed Ram - 4.00 GB
Windows 10
@cadcamsam I had mc2017 on this same machine and it worked fine I wouldnt have thought they would have changed that much for 2017 to 2018 do u?
Re: mastercam 2018 freezing
I totally agree with CadCamSam about hardware support from MC and IMO CNC Software has really dropped the ball on this. Rather than having a proper Hardware Compatibility List of tested configurations, CNC Software decided to let users be beta testers. Their hardware recommendations are a joke and look like what you see on the side of a video game box lol. We have a mix of Nvidia and AMD workstation cards but we have less issues with Nvidia for sure.
If you build/buy a new computer...
Don't bother with any mechanical hard drives at all.
Go SSD all the way, preferably M2 over SATA.
If you do more small or prisimatic work then 16GB of ram is probably enough.
For larger work or heavily 3D using stock models then you may need 32GB.
(our MC computers have 32 but if crunching two stock models at the same time they run out.)
Get an Nvidia Quadro card. All workstation cards tend to be pricey but you will be better off with a low end workstation card than a fast unsupported card.
If you have to go low end on video cards then one trick you can do is buy two or three cheap cards so you can do SLi or Crossfire for better performance.
I have three 1080's in a grid computing/gaming computing and it's a beast. They are gaming cards but are fast. NX looks ****ty on it but the performance is there.
I don't know if AMD has changed but they used to really suck at floating point processing which is mainly what cad cam uses. (I think their cpus shared a FP proc between two cores)
Intel is typically better for cad cam, especially the Xeons but I have heard the new i9's are really good.
This is a lot of info for some people so stick with the basics if you're unfamiliar with all this.
Okay now, here's another occasional problem with MC. Sometimes installs go awry and if it does then good luck trying to fix it. Sometimes re-installs work just fine but other times no matter how many attempts are made you will never get it working without manually removing certain registry entries. We have had to this on a few workstations and if a dealer instructs you to do this, you have to be extremely careful. A mistake when editing the registry can render your PC un-bootable. MC seems very bad at cross communicating with different versions and breaking things so sometimes it's best not to remove old versions when installing a new version. Which really isn't a bad idea since MC routinely breaks the ability to post old files in a new version. So completely dumb on CNC Software's part.
Re: mastercam 2018 freezing
Mastercam recommends the Intel or Xeon Processors as one thought. As for the Radion that as stated has always been an issue. Now I always suggest the Quadro cards the 2000 series or higher. but I also say you can use a 1070 or higher Nvida card and have seen great results.
Now using SLI Mastercam does not take advantage of SLI so I suggest not wasting money on that. Did your dealer on that computer have turn of hardware Acceleration to see if this helps.I am figuring you are running the latest drivers. I also figure moving to 2019 is not an option?
Now as for adding new versions with old versions is not a common issue. I have always ran multi versions for years and done a lot of support and have not found this to be an issue. usually with this type stuff is usually rights on the computer that can cause issues.
Re: mastercam 2018 freezing
Quote:
Originally Posted by
cadcam
...Now as for adding new versions with old versions is not a common issue. I have always ran multi versions for years and done a lot of support and have not found this to be an issue. usually with this type stuff is usually rights on the computer that can cause issues.
It might have to do with shared MC libraries so everyone is using the same ones in conjunction with security possibly being an issue as you mentioned. We are using a secure domain network, not your typical mom and pop shop networking. Unfortunately we have to deal with how MC behaves because everything is secondary on a domain.
This is a common problem at our site and these issues are apparently somewhat common in general because CNC Software has published a number of white papers on the subject as well as white papers for cleaning up the registry which typical cleaners such CCleaner fail to remove when installs go awry.
Re: mastercam 2018 freezing
If you read some of our Knowledge base with newer version so come from using Tech previews and Betas. I am not stating that we are perfect but not as much as you would expect. I am sorry for the issues at your location. Do you use Mastercam or just NX?
Re: mastercam 2018 freezing
Quote:
Originally Posted by
cadcam
If you read some of our Knowledge base with newer version so come from using Tech previews and Betas. I am not stating that we are perfect but not as much as you would expect. I am sorry for the issues at your location. Do you use Mastercam or just NX?
Not trying to portray a dim situation and everything is running fine now that we know what to be careful of. I mainly do programming but also assist in domain administration, hardware/OS admin and cad systems administration. I use NX for programming, fixture design and machine simulations and support the MC computers and programmers.
Re: mastercam 2018 freezing
Is your boss against getting a computer from Dell. if not look at getting a Dell precision Series. now you want one setup for Mastercam for example go to Solid Box https://www.mysolidbox.com/ For me these days al I run is Dell Precision series laptops and Desktop.
You also find most computers at CNC software aer the dell Precision Series to.
Re: mastercam 2018 freezing
Quote:
Originally Posted by
cadcam
Is your boss against getting a computer from Dell. if not look at getting a Dell precision Series. now you want one setup for Mastercam for example go to Solid Box
https://www.mysolidbox.com/ For me these days al I run is Dell Precision series laptops and Desktop.
You also find most computers at CNC software aer the dell Precision Series to.
I second that. Dell Precisions with Xeon cpu's are the only hardware we use.
Re: mastercam 2018 freezing
Quote:
Originally Posted by
Michael82
Thanks for the info ....does anyone happen to know y mc2017 works flawlessly but 2018 does not
what is the issue you say that 2018 does not work.
PS 2019 update 3.1 is the latest for about another month.