Tormach and blade serpent ties

Anyone here deal with blade serpent? I've had an order in with them for months and there is no response from them by phone, email, social media. Doing some digging they have the same address as Tormach, anyone know if there is an affiliation between the 2?

Call Tormach and ask to speak to Blade Serpent :-)

If that doesn't work, then cancel whatever order you had.

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Originally Posted by dbunyip

Anyone here deal with blade serpent? I've had an order in with them for months and there is no response from them by phone, email, social media. Doing some digging they have the same address as Tormach, anyone know if there is an affiliation between the 2?

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First line of the T&C's page:

Tormach, Inc., d/b/a BladeSerpent™ ("BladeSerpent"), owns and operates the BladeSerpent, website, found at | Tormach and related sites (the "Site")

So either they're related or its a good scam.

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Originally Posted by shred

First line of the T&C's page:

Tormach, Inc., d/b/a BladeSerpent™ ("BladeSerpent"), owns and operates the BladeSerpent, website, found at | Tormach and related sites (the "Site")

So either they're related or its a good scam.

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Didn't catch that one on the site. Guess I'll try tormach on Monday and see what they say. Gives me a little hope that's its not some scam company.

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Originally Posted by dbunyip

Didn't catch that one on the site. Guess I'll try tormach on Monday and see what they say. Gives me a little hope that's its not some scam company.

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I have ordered from Blade Serpent one time earlier this year. I needed another gallon of coolant and their price was slightly better than elsewhere. I did not notice they are affiliated with Tormach.
It took more than a month to get the 1 item order and several emails - IIRC they didn't answer the phone.
Good luck. Post back what you find out!