Fineline Shutdown or Perpetrating a Fraud!!
I ordered and received confirmation on a 2x4 Router Kit with accessories on 3/27/2019. My credit card was charged for the kit, accessories plus shipping. Multiple attempts to contact Nathan via email and voice mail for order status has failed. Absolutely no response from him. Does anyone know what’s going on. The business next to his facility says he’s only there in the evenings and weekends.
Re: Fineline Shutdown or Perpitrating a Fraud!!
Agree with Dave - Nathan has a great product line but stretches himself pretty thin in what is a competitive market - have faith
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Did you get the machine?
Re: Fineline Shutdown or Perpitrating a Fraud!!
Thats sad, I wish there was an answer. When did you purchase the machine?
Re: Fineline Shutdown or Perpitrating a Fraud!!
Not good...sorry to hear about your hassles! Hopefully these posts will make him do the honorable thing...
Re: Fineline Shutdown or Perpitrating a Fraud!!
What is the size of this machine?
Re: Fineline Shutdown or Perpitrating a Fraud!!
Not good, i had a look at their website. They claim to have good quality machines. Later this year i plan to put control panels up for sale, my biggest concern is quality and customer satisfaction.....
Re: Fineline Shutdown or Perpitrating a Fraud!!
Quote:
Originally Posted by
Erik F
It is a 2x4' machine. Other thought was to use the existing threaded holes to mount 80/20 extrusion and then mount the rails to that. That would definitely give enough adjustment. Or maybe drag it behind my truck town the highway.
80/20 has wiggle room, but it may be iffy to get 3/16 - 1/8" adjustment from 80/20 mounted on each side (3/32 - 1/16" per side). I use a lot of 80/20, and am just completing a new build with it.
If you saw my build thread for a 4 x 4 Saturn 2, you saw that mine was defective in about every way. Fortunately, when if first opened the box, I saw the in washer between the gantry mounting and interface plates. I knew something was very wrong. That led me to check everything right away, and found out how bad things really were. Fortunately, I acted quickly enough and was able to send the machine back for a full refund.
Something else to consider. Will you have enough Z axis movement, if you raise the gantry height with the 80/20? I didn't get my Saturn 2 set up (I had it on end on a large dolly), so I didn't check Z axis travel. I looked at some possible fixes (I really like the idea of a welded frame), but abandoned the idea in favor of sending it back. Way too much wrong with the machine.
You should also check to make sure the two side rails are in the same plane. I'd be surprised if they are. If there is a twist, 80/20 won't help you with that. Also, look at the steel tubes for square. If they aren't square, it may be impossible to get the profile rail properly aligned. The very best repair solution would be to have steel plates welded to the frame and have the frame stress relieved. Then find someone to mill/grind the on plates flat and mill reference edges for the linear rails. Finally, get new mounting holes drilled and tapped. I didn't get so far as getting the work quoted, but it has to be expensive.
I feel for you Erik. It's terrible to drop all that money on a machine that isn't even close to what's advertised, or nowhere close to being fit for its intended purpose.
Gary