at installation the dialog box is not accepting my CD Key

We got a new computer and we're trying to load our OneCNC onto the new computer and having trouble at the installation dialog box. Where you input:

Language

Pick Drawing Units

Enter CD Key

Isn't the CD key the number on the dongle? I tried entering it but it says invalid key. What am I doing wrong? It's XR3 so no support from headquarters.

Thanks.

Joe,

"CD Key " is not your serial number or Dongle number.

It is a a number to tell it what version to install..Express, Pro, Expert, etc.

After install it will ask for your dongle number and serial number.

If you still have issues, PM me and I'll see if I can help.

Cheers