New Path Pilot, New PC, Missing Some Letters/Text On Monitor

I’ve been running Tormach’s Mach 3 since 2007. My last computer finally died and we were having a hard time building an XP computer now days. Decided to switch to PP.

My friend put together a PC that had Windows something or other. I installed PP and some letters and text is missing on the monitor. From what I remember, it was fine with Windows, but I didn’t do much with it while it was still Windows. I did the obvious stuff like changing cables and monitors, and there was no change. Could this be a PP issue or something with the computer it self? I am dumb with this stuff, and my friend that put the computer together admits he knows nothing about Linux.

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Originally Posted by 300sniper

I’ve been running Tormach’s Mach 3 since 2007. My last computer finally died and we were having a hard time building an XP computer now days. Decided to switch to PP.

My friend put together a PC that had Windows something or other. I installed PP and some letters and text is missing on the monitor. From what I remember, it was fine with Windows, but I didn’t do much with it while it was still Windows. I did the obvious stuff like changing cables and monitors, and there was no change. Could this be a PP issue or something with the computer it self? I am dumb with this stuff, and my friend that put the computer together admits he knows nothing about Linux.

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First thing is Mesa card needs to be installed in the computer and parallel cable from that card/port to mill.
Next would be installing pp on the HD and boot up.
What do you see? Should be pp splash screens before it asks for machine info.

Missing text I dont understand that part?

Pictures attached, I think…

I have no clue.
Never seen that before
Only guess would be corrupted install

What kind of cable are you using? Pathpilot doesnt always play nice with VGA, HDMI is recommended.

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Originally Posted by footpetaljones

What kind of cable are you using? Pathpilot doesnt always play nice with VGA, HDMI is recommended.

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The OG one I’ve always used. I’ll try HDMI tomorrow. May need to scrounge a newer monitor to try that has HDMI capability.

That looks like broken hardware, or perhaps an incompatible OS/graphics card driver.
Pretty sure it's not the cable.

Did you install this from the official USB stick?
If so, you'll need to find out what kind of graphics hardware is in the computer, and make sure you get working Linux graphics drivers for it.

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Originally Posted by 300sniper

I’ve been running Tormach’s Mach 3 since 2007. My last computer finally died and we were having a hard time building an XP computer now days. Decided to switch to PP.

My friend put together a PC that had Windows something or other. I installed PP and some letters and text is missing on the monitor. From what I remember, it was fine with Windows, but I didn’t do much with it while it was still Windows. I did the obvious stuff like changing cables and monitors, and there was no change. Could this be a PP issue or something with the computer it self? I am dumb with this stuff, and my friend that put the computer together admits he knows nothing about Linux.

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I thought PP was based on Linux and not Windows?.

PP has nothing to do with Windows.

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Originally Posted by jwatte

That looks like broken hardware, or perhaps an incompatible OS/graphics card driver.
Pretty sure it's not the cable.

Did you install this from the official USB stick?
If so, you'll need to find out what kind of graphics hardware is in the computer, and make sure you get working Linux graphics drivers for it.

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Yes, it was installed with the USB stick from Tormach. I am thinking now it probably is the drivers for the graphics card, but I have no idea how to update them with PP.

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the drivers for the graphics card, but I have no idea how to update them with PP

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PP runs a slightly-customized version of Linux Mint. You should be able to open a terminal, and do something like "sudo apt-get update" followed by "sudo apt-get dist-upgrade" and get the latest available software for that version.
*however* it may simply be that the hardware in question is not well supported by linux. Hard to tell without knowing what it is.
You might be better off posting a question on the Linux Mint forums, describing the "broken text" symptom, and showing the output of running "lspci" in the terminal, and hope someone there knows the score.

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Originally Posted by jwatte

PP runs a slightly-customized version of Linux Mint. You should be able to open a terminal, and do something like "sudo apt-get update" followed by "sudo apt-get dist-upgrade" and get the latest available software for that version.
*however* it may simply be that the hardware in question is not well supported by linux. Hard to tell without knowing what it is.
You might be better off posting a question on the Linux Mint forums, describing the "broken text" symptom, and showing the output of running "lspci" in the terminal, and hope someone there knows the score.

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Said he's got this PP installed on Windows.
Likely a Windows graphics driver conflicct in my view.

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Originally Posted by kstrauss

PP has nothing to do with Windows.

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How do you figurre tthat one?.
You have a Linux based progoram installlled on Wiindows.
You're asking for trouble when it comes to hardware driver conflicts.

When you install PP the hard drive is wiped. How would a Windows driver still be around?

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Originally Posted by kstrauss

When you install PP the hard drive is wiped. How would a Windows driver still be around?

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I installed PP on a Windows 10 ssd drive, it completely wiped windows and installed PP from the PP usb drive from Tormach.
I did this on two different drives in two different computers, results were the same.

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Originally Posted by dazp1976

Said he's got this PP installed on Windows.
Likely a Windows graphics driver conflicct in my view.

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The computer started out with Windows, like every Tormach control pre-PP, but once PP is installed, I believe everything to do with Windows is erased.

I asked around and best answer I got for this issue was broken, bent or missing pin on vga cable from card to monitor.
I will say in all my years of building custom computers I never seen this.

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Originally Posted by mountaindew

I asked around and best answer I got for this issue was broken, bent or missing pin on vga cable from card to monitor.
I will say in all my years of building custom computers I never seen this.

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Every computer I have had in the past for this machine has had a DVI card. I've been using the same DVI/VGA adapter and cable to the same monitor since about 2007. This computer also has display port output. I'll see if I can dig up a monitor with either DVI or display port or both to try out direct without an adapter. I'm stull unsure if it's the cable though since the boot menu text is fine. But this stuff is all way outside my knowledge.

Removed graphics card and hooked up a monitor with a display port cable and it's all good now. Guess it didn't like the graphics card.

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Originally Posted by 300sniper

Removed graphics card and hooked up a monitor with a display port cable and it's all good now. Guess it didn't like the graphics card.

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Glad you got it fixed.........