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HEY GUYS WE HAVE A CITIZEN L20 VIII WITH A FATAL APPLICATION ERROR ALARM melhmi.exe and illegal operation contact program vendor exeption 0xc0000005 address :017f3c80....... AND THE SCREEN FREEZES WONT DO ANYTHING DOES ANYONE KNOW WHAT MIGHT CAUSE ALARMS???
I dont know about your problem specifically, but since its a windows overlay, the fatal exception melhmi.exe and 0xc000 address issue seem to indicate a missing, corrupt or improperly modified file. Have you tried reloading the SRAM? I'd start there. If there is still an issue after a SRAM reload, it may be a dying control board, a corrupt sector in the hard drive, (or something else.)
If you dont have a SRAM backup, I believe your distributor or the citizen main office can send you a copy. Shoot them an email.
thanks MCImes will do.
Bad news
This will be a new hard drive this alarm is one of the windows files has been lost or corrupted