How do you get Dolphin to respond to phone calls etc for post processor help?

My company recently puchased the mill pro version based on my reccomendation. The post processor list showed an accurite millpwr post in the list and I was assured on the phnoe that the post would be no problem. We now have the software, the post does not work an we can't get any response from Dolphin on email, phone etc.

Possibly they dont respond at all untill you give them a credit card number??? At least if I got a response like"send more money then we will do what you need" I could deal with them.

A very displeased customer

Next step:refund

Please do not post this stuff unless you are absolutely sure:

1) Your company has never purchased anything from us.
2) I've tried returning calls today to confirm this, unfortunately the line keeps going blank after 3 rings.

Thank you