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Hello
Firs recomendation , put the laser head at the center of work area with power ON , machine should be energized, took the laserhead with your hand and try to move from fron to rear and reverse...

hello , depend of your Fiber laser machine power and speed setting , one tip is set 100% power , pierce 0seg, speed start 20m/min and if it is well cutting increase speed , if not reduce each time...

Hi , if you replaced the power supply and it is not working ,making arcs at laser tube section , seems like your laser tube is damaged , need to replace it , only do not continue working/ sending...

Hi
I have beedn selling laser machines from China for 18 years, main probles are lack of Grounding Eart wire, please check this issue it will offer a better performance , yes some times machines...

laser cut files are not comptible with Ruida, you need to import DXF files again and set paremeters at Rdworks
Best wishes

Hello , cutting thin sheet maybe gas flow move the cutting part, if it is not the case, maybe some optic/component is loose inside cutting head machine , and movement produces vibration and sawtooth...

Hello, yes the problem is your laser head/ last mirror beam is not perpendicular to the cutting surface, you need to adjust it
Best wishes

hello, for this kingd of machine I strogly recommmend to invest and hire directly a technician from the company , request to install , adjust and offer training at least 2 people from your company,...

Hello, please if you machine is new , check the input voltage , some times manufacturer send 220V configuration and your local input is 110-120V , second check if th DC power supply inside machines...

hello , mainly in laser machines , you can use 3 mm acrilic as a guide of speed , 100 w laser machine can cut to a speed of 40 mm/seg then 150w speed should be around 55 mm/seg , power around...

Hello , look in to the new power supply , it has a small hole , you can use a small crewdriver flat to adjust the potentiometer/ veriable resistor to the desirable current , if for any reason can not...