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When you set the RPM to 24000 in Mach3, what does the display on the VFD show? It should display “400” Hz.

OmioCNC got back to me (in less than 3 hours, on a weekend) and provided links to the instructions and setup files. Here they are in case anyone else needs them:

1). Manual kit and setting files...

Greetings everyone - thanks for all the great info in this thread. I received my X4-800L-USB today and seem to be missing the quick start guide and configuration files. Does anyone else have these...