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Update, we removed the software from PC, cleared the machine and all is good now.... took a long time and many tests but we still cant find what caused it... but all good, thanks all

i think my issue is twith the sh1t software :) gotta blame something,

i just tried a free vertion of easel and cut piece out on no time, need to restart the vetric and see what is wrong...

Hi Routalot

thansk for taking time to post , you right could be as i am a new member , basicly it is a photo of my piece where it goes wrong,

yes you right datum top and bottom and as...

thanks, will reset everything this afternoon and try again,

been through the setting 100 x but i am sure i am passing something simple

hi there, i just bought a machine, all this out of frustration on not getting items delivered dure to export problems and Brexit
yes i am based in frnace but to add i am not french, so not easy...