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  1. #1
    Join Date
    Sep 2008
    Posts
    66

    Keypad/Touchscreen

    hello folks

    having a problem with the touchscreen on my Arrow 500 (A2100)

    the screen and keys are not operating

    when i run the Diagnostics, it's telling me "KEYPAD/TOUCHSCREEN... MISSING"

    anybody with any ideas on this?

    would it be just the touchscreen or a software issue?

    have a 3 month old hard drive in the controller

    thanks for any ideas

    Mac
    :cheers:

  2. #2
    Join Date
    Oct 2008
    Posts
    123
    Hello
    you have a 'bad' KTI ( Keyboard Touchscreen Interface ) board. This board is located behind the keypad underneath the crt. I can supply a service exchange board OR you could plug in a remote keyboard and mouse into control.
    regards
    Mallardfizz

  3. #3
    Join Date
    Feb 2012
    Posts
    0
    I have this same problem just recently. Mouse bounces around so I can't use that either. I'm thinking it is a software issue.
    Did you fix it?

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