I have come across a problem recently with Surfcam III Velocity.
I am maintaining computer of a company who is using the Surfcam III velocity and due to certain things I had to upgrade from Windows XP to Windows Vista 64-bit Ultimate (I would have liked to upgrade to Windows 7 64-bit, but it was not possible due to Surfcam III Vel. not supporting Windows 7 64- bit)
When I had installed Vista 64-bit, so I asked the fellow who was machining on those CNC machines, the next day, how the computer was working, and he told me, that there were some annoying issues that he had come across, namely issues as follows.
- the mouse movement was not smooth, but somewhat jerking and there were some kind of hesitation in the mouse movements also.
- He told me, that if he for instance was drawing 5 lines and he tried to move the mouse cursor from one line to another, there was first no response from the mouse and suddenly it kind of jumped to the othed side of the screen.
- He also told me, that while the previous Operating System Windows XP Pro was still being used so he had had to adjust the acceleration of the Graphics Card to maximum in order for the mouse movement to be normal. He also told me that he hadn't been able to find the slide through whic to adjust the acceleration.
Your advice who are familiar with this kind of hiccups would be highly appreciated so I could provide my customer with best possible help in this matter.
Smyans