[ugan.git]

Hi,

I work in a university and we have a Multicam 3000 CNC router. I managed to troubleshoot that one of the two X-servo motors is faulty. When "homing" the machine, the motor turns but bombs out after a few seconds with an error; (Encoder signal problem, confirm motor connection sealed properly. check for visible cable damage).

What could the problem be. I contacted Multicam South Africa and they mentioned that it could be the reduction gearbox.

Help? Must I replace the motor, servo; can it be repaired>

Thank you,

Regards..
Ugan ( South Africa)

[POTOMAC ENG]

Hi

it seems like you have a bad encoder, we can help we that.
we do repairs for the MCG Motors.
let me know if you you need any service for your spindle or servos.

[ugan.git]

Hi,

Please can you supply company details and what will the approximate cost be to replace and install a new encoder.

Thanks,

Ugan
[email protected]

[POTOMAC ENG]

Potomac Electric
one ewsting house plaza
Boston,MA 02136
617-364-0400 EX26
THE COST WILL BE $590

Let me know if you have any other questions.