Our company aquired a used but working condition LaserPro explorer which did not include any software at all. We were told that all we needed was the drivers and that we would be good to go using Coreldraw. After several hours on the phone with GCC tech support we cannot get the drivers installed successfully. We keep getting a "No machine connected" msg when the setup is started. We are using a windows 7 32bit laptop PC and have tried every usb port which we know work with other devices. Also checked the usb cord and it does work. GCC basically gave up and said sorry better luck next time. We are not convinced this cant be fixed, but who knows. Thanks for any suggestions or tips! -Jason