Anyone that may be able to help, We purchased a 1995 FA450 in August that had been sitting, disconnected from power for a long period of time and lost all memory and parameters. We removed all the covers from the machine when it arrived with the intention of a good cleaning and review of all functions before replacing covers to make any repairs easier. The machine appears to be in above average condition but we have not been able to get the machine fully functional. In September we had a Fanuc technician come out, he was able to reload 15m control parameters and make it possible to jog all axes of the machine. The Spindle, pallet change, pallet index, tool change, tool magazine are still not functioning. We were told by an independent technician that we need the Toyoda software. We contacted Toyoda USA in Arlington Heights, IL about obtaining the software but after numerous calls and emails over a one month period they were unable to help. We decided that having a Toyoda technician would be the next step. Our service request was sent about a month ago, they have not come out, told us when they can come out and are not responding to emails.
Were looking for independant service, or anyone with a similar FA450, or any info or knowledge that will point us in the right direction, because we are stuck.

Thanks, West Machine Products