Originally Posted by
jason_b
At the begining of June, 2011 I ordered a manual machine from Industrial Hobbies. Tommy told me they were backordered but would be in stock in three months. Before giving placing the order I asked if the deposit would be refunded in the event of extended delay. Tommy told me it would, so I gave him a deposit of $1200 and placed the order. After three months passed I contacted Tommy to find out the status of the machines, and again was told they were on the way. Several more months passed with no machine, just missed delivery dates. At six months I inquired again and again was told the machines would be leaving China soon. Tired of the broken promises, I cancelled the order, but now Tommy doesn't seem to want to return my deposit, I received a partial refund ($500) but that's all. And now Tommy is ignoring my communications. I really didn't want to go public like this, but it seems to be the only thing Tommy responds to.
Jason