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  1. #1
    Join Date
    Mar 2004
    Posts
    1542

    OT Email troubles

    I'm having problems receiving email from Camsoft.

    Attached is a message report that the folks at Camsoft get back a few days after a bounced message. Can anyone shed some light on the meaning of this message and where to look to solve the problem?

    So far, I took a look through my server, Earthlink. This server traps spam into a folder. No Camsoft stuff there. It also auto deletes emails with a known virus and issues a report. Again, no Camsoft stuff there.

    I'm not having trouble any where else. Same at Camsoft. It is only emails to my address, and not every one. I seem to get most emails without an attachment - only one known bounce. But, I need a file attachment, and it won't go through.

    Karl
    Attached Thumbnails Attached Thumbnails fax.JPG   fax2.JPG  

  2. #2
    Join Date
    Mar 2004
    Posts
    36
    Earthilnk has a support section on their web site.

    Support - Email troubleshooting - Clearing email storage space/preventing "bounced" emails.
    or
    Support - Email troubleshooting - Sending receiving email with Norton Antivirus installed

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