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  1. #1
    Join Date
    Feb 2013
    Posts
    5

    Unhappy Laser tube supplier for Europe... with warranty?

    Hi,
    I have had two 80w CO2 laser tube broken in less then three monthes

    The first time I was using a simple aquarium pump in a large bucket I didn't know I had to care too much for air bubbles so probably air bubble caused the tube to explode...
    So we replaced the tube, we bough a CW3000 chiller and were super careful about air bubbles, but after just a few hours of use, power suddenly dropped down and we could find a crack in the laser tube! I am sure their were no air bubbles and the temperature stated by the cooler was 19°C.

    Do I have a problem with my laser tube provider?
    Do you think I should have my whole installation checked? Does anyone have clues on who could do that in Belgium (Brussels)?

    Can you advise me with a reliable laser tube provider, preferably with a warranty?

    Any information will be much appreciated!

  2. #2
    Join Date
    May 2006
    Posts
    573
    I can recommend lightobjects.com. Marco, the owner is very friendly and service minded.

    We bought a RECI w6 tube that worked for 10 minuts before the arc penetatred the inner tube. We had a replacement within a week.

  3. #3
    Join Date
    Nov 2009
    Posts
    314
    Hi Gillespinault,
    We can provide Reci laser tube with packing , and any problems of this tube which should be in it's warranty .
    If you are intreseted ,hope we can share a good cooperation from now .

    Best regards,
    XYZ Machinery

  4. #4
    Join Date
    Feb 2013
    Posts
    5
    Thank you for the link Guldberg, unfortunatly, lightobject seems to be based in california, shipping to europe is most likely very expensive.

    Thank you Exalaser, can you provide me with a quote for a RECI laser tube suitable to replace my 80w laser, including shipping to Belgium?

  5. #5
    Join Date
    Nov 2010
    Posts
    787
    Hi gillespinault
    You better do not believe in EXLASer`s offers.
    Two years ago we bought laser machine with Reci from this factory.
    After long time hard work we decided to scrap it.
    As we are resellers this "product" was unfitted for anything else.
    We did not get any help from seller (EXLASer).
    Regards
    CNC lasers, constructions, service

  6. #6
    Join Date
    Jun 2008
    Posts
    30
    (EXLASer) Have Good Products and the after sales department is a good one too.
    I have purchased a year ago an Exlas 90/60 80watts and it works very good for me.

  7. #7
    Join Date
    Dec 2012
    Posts
    19
    The waranty of laser cutting machine is about 1 or 2 years, our is 2 years, usually the laser cutter and cnc router, is very stable now, need little maintenance, at least ours

  8. #8
    Join Date
    Aug 2008
    Posts
    60
    Quote Originally Posted by Guldberg View Post
    I can recommend lightobjects.com. Marco, the owner is very friendly and service minded.

    We bought a RECI w6 tube that worked for 10 minuts before the arc penetatred the inner tube. We had a replacement within a week.
    says the domain not working but "lightobjects.com" is available to buy do they have a different site?

  9. #9
    Join Date
    Nov 2012
    Posts
    96
    lightobject.com No "s".

  10. #10
    Join Date
    Aug 2008
    Posts
    60
    Quote Originally Posted by Winks View Post
    lightobject.com No "s".
    ah ok he just put the wrong url, thanks
    http://www.cnczone.com/forums/laser_...ml#post1243846

  11. #11

    Re: Laser tube supplier for Europe... with warranty?

    Quote Originally Posted by EXLASer View Post
    Hi Gillespinault,
    We can provide Reci laser tube with packing , and any problems of this tube which should be in it's warranty .
    If you are intreseted ,hope we can share a good cooperation from now .

    Best regards,
    XYZ Machinery
    Hello, can I get a quote for a 100W Reci tube shipped to EU?

  12. #12
    Join Date
    Nov 2010
    Posts
    787

    Re: Laser tube supplier for Europe... with warranty?

    Quote Originally Posted by Fantasmos View Post
    Hello, can I get a quote for a 100W Reci tube shipped to EU?
    Do not buy from this company. We bought machine and lost a lot of money.
    CNC lasers, constructions, service

  13. #13
    Join Date
    Jul 2018
    Posts
    6254

    Re: Laser tube supplier for Europe... with warranty?

    Hi - I'm looking fir supplies to put a CO2 laser on my router. Any leads for tubes, power source etc to do this? I'm in Australia. Peter

  14. #14
    Join Date
    May 2020
    Posts
    4

    Re: Laser tube supplier for Europe... with warranty?

    I am doing business in CO2 laser, very glad to provide relevant help. Email: [email protected]. Thanks

  15. #15
    Join Date
    May 2020
    Posts
    4

    Re: Laser tube supplier for Europe... with warranty?

    Quote Originally Posted by peteeng View Post
    Hi - I'm looking fir supplies to put a CO2 laser on my router. Any leads for tubes, power source etc to do this? I'm in Australia. Peter
    I am doing business in CO2 laser, very glad to provide relevant help. Email: [email protected]. Thanks

  16. #16
    Join Date
    Apr 2005
    Posts
    304

    Re: Laser tube supplier for Europe... with warranty?

    Hey TIE, do you have a site?
    Hate posts with "Trust me I know what I'm doing, I'm an Engineer"

    BTW, I am selling canned fog as well as bottled Snake Oil
    Make no mistake between my personality and my attitude.
    My personality is who I am. My attitude depends on who you are.

  17. #17
    Join Date
    May 2010
    Posts
    28

    Re: Laser tube supplier for Europe... with warranty?

    Quote Originally Posted by gillespinault View Post
    Hi,
    I have had two 80w CO2 laser tube broken in less then three monthes

    The first time I was using a simple aquarium pump in a large bucket I didn't know I had to care too much for air bubbles so probably air bubble caused the tube to explode...
    So we replaced the tube, we bough a CW3000 chiller and were super careful about air bubbles, but after just a few hours of use, power suddenly dropped down and we could find a crack in the laser tube! I am sure their were no air bubbles and the temperature stated by the cooler was 19°C.

    Do I have a problem with my laser tube provider?
    Do you think I should have my whole installation checked? Does anyone have clues on who could do that in Belgium (Brussels)?

    Can you advise me with a reliable laser tube provider, preferably with a warranty?

    Any information will be much appreciated!

    Don't get fooled, the CW3000 is NOT a chiller. It is a fake one because there is no AC compressor. If you use it to drive a 80W tube in a garage, the water temperature will rise up to 50'C in 10~15min!!
    Wost enough that the temperature pro does not really 'touch' water direct but through an insulation, so if you read, say 30'C, the actual temperature could be as high as 35'C or higher.
    Stay away the CW3000. It is good for 40W or lower tube or if you location with room temperature is cold enough, say 20'C or lower!

    We reject to sell a laser tube without signing a wavie form to accept less warranty period. For a100W, we will drop the warranty from 1yr to 3months only. We found that CW3000 could cause a lot issue. It may not kill the tube instantly but it will 1) shorter the life span 2) lower cutting perfomance.

    -M

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