i have been in the tool and die industry for three years now and have just recently began programming and running a Fanuc wire machine in the last 5 months. the only prior experience i have had with CNC is a VMC. the shop i am currently at has had several problems with posts for the software and could get no help from the companies they had bought the expensive software from to fix it. i have worked with chris from day one of us trying out EZ-Cam and he has been able to get the EZ-Cam post to work with our machine and has been EXTREMELY helpful and always easy to gert in touch with when i needed him. i would recomend EZ-Cam to anyone needing a VERY GOOD and VERY user friendly software!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!