Dear Sirs

Good Morning !!!!!!!!!!!!!!!!!!!!

We have got a Gear Measuring Machine with Windows Xp SP1

Windows was very slow along with software, replaced 128KB DDR RAM with 1GB DDR RAM, with this Windows became alright but software is still very slow

1. Software M&M Start is located under folder HTB386 C\HTB386\....... this software measure 4 different types of jobs and also does calibration, Calibration cycle is ok but when we select any of the 4 types of jobs by pressing F1..... F4 of keyboard, respective pages, to select files and directories etc open up very late, may be after 30 minutes

2. We tried to delete folder HTB386 and copied the same from our Backup CD - no effect

3. We tried to delete all the files related to any 3 types of jobs and keeping only one job still same problem

4. Harddisk has 2 partitions viz C and E, free space of C is about 31.5GB, Used space is about 4 GB, E is meant of IBM softwares, free space about 500MB, used about 2GBs, we tried to deleted folder HTB386 from C and copied to partition E to run software from partition E, no effect, we could not locate batch file thro which this s/w runs (this s/w does not appear under Add/Remove programs, search of .BAT did not show any related batch file

5. When we tried to take Ghost Image using Acronis then Error "Acronis True Image Home has not found any hard dik drive" appeared and it did not start at all

6. We tried to take Ghost image using Norton Ghost 10.0, it started and continued upto 73% when 4 more minutes were left for completion of backup then it stopped with Error E7C3000F: Device\\Physical Drive0 cannot read 4096 sectors starting at LBA 51704407

7) Even if there are bad sectors in Hard disk then either of the 4 types of different jobs should have been opening up quicker then rest but none of the 4 jobs opening up on screen, is it only due to bad sectors ???????

8) Thro PC Clean up, we could delete 65 registry errors still no improvement

V copied backup in CD into drive E and tried to run software from partition E still , respective files/directories etc getting opened ver slow

Today v would try to repair OS and check

Kindly go through the above and advice us

Best Regards,

M. Rishikesh