I have a Burny 3 up and running, I have the standard shapes working. Have the operators manual, Cant find the information I need...

When I load a program in it will proceed to draw it then where it is spose to be cutting it is up and only cutting between the cut paths not the cut path its self. The parts we are loading will upload and run fine an a Burny 5 any ideas on what is wrong with it? Is it a setting that I am overlooking. When I use standard shapes programs it is fine.

Any ideas are helpful....