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  1. #1
    Registered
    Join Date
    Oct 2007
    Posts
    7

    CITIZEN L20 VIII ALARM

    HEY GUYS WE HAVE A CITIZEN L20 VIII WITH A FATAL APPLICATION ERROR ALARM melhmi.exe and illegal operation contact program vendor exeption 0xc0000005 address :017f3c80....... AND THE SCREEN FREEZES WONT DO ANYTHING DOES ANYONE KNOW WHAT MIGHT CAUSE ALARMS???

  2. #2
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    Join Date
    Sep 2011
    Posts
    257

    Re: CITIZEN L20 VIII ALARM

    I dont know about your problem specifically, but since its a windows overlay, the fatal exception melhmi.exe and 0xc000 address issue seem to indicate a missing, corrupt or improperly modified file. Have you tried reloading the SRAM? I'd start there. If there is still an issue after a SRAM reload, it may be a dying control board, a corrupt sector in the hard drive, (or something else.)

    If you dont have a SRAM backup, I believe your distributor or the citizen main office can send you a copy. Shoot them an email.
    CNC Product Manager / Training Consultant

  3. #3
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    Join Date
    Oct 2007
    Posts
    7

    Re: CITIZEN L20 VIII ALARM

    thanks MCImes will do.

  4. #4
    Registered
    Join Date
    Nov 2014
    Posts
    22

    Re: CITIZEN L20 VIII ALARM

    Bad news

    This will be a new hard drive this alarm is one of the windows files has been lost or corrupted

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