Problem with boot up. When machine is powered on the screen gets to Handshake 1 and stops. We re-seated the cards in the rack and now the screen has no text. The backlight is on but no text.
I think there is a problem with the software. We had an issue with the conversational programming and in the middle of programming the screen would go from blue to red and then freeze up for a while. It would finally let you finish but now the other problems. Checked the power supply and all voltages and all is good. Don't know where to go at this point. I still think there is an issue with the system soft ware or possibly the boards. Any help would be great