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IndustryArena Forum > Machinery Manual, Brochure / Photo Archives > Member / Shop Photos > Shout out to WHOEVER CAN HELP ME get laser going!!
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  1. #1
    Join Date
    Dec 2015
    Posts
    21

    Question Shout out to WHOEVER CAN HELP ME get laser going!!

    Its a Trumpf L4003E and I can't seem to get it running. Everything is there, its all set up and get nowhere but headaches cause I don't know what to do! I am competent but need someone who knows a hell of a lot more than I do on this. Please contact me if you can help me. Been screwed over 20,000 by the so called techs and still aint runnin. help, help, help me, Thanks,

  2. #2
    Join Date
    Feb 2007
    Posts
    4553

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    Dean

    Is the laser located in Bozeman?

    What is wrong with it?

    Jeff...
    Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish.

  3. #3
    Join Date
    Apr 2012
    Posts
    84

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    Any specific error codes? Weird noise or smell? Does it even turn on?
    We fix it all! Give us a call at 855-437-3497.

  4. #4
    Join Date
    Dec 2015
    Posts
    21

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    yes it is in Bozeman my cell is 406-580-7121 best way to talk to me, Dean

  5. #5
    Join Date
    Dec 2015
    Posts
    21

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    yes it all turns on but had chiller isues , and feed hold now, Dean

    - - - Updated - - -

    feed hold now, Dean

  6. #6
    Join Date
    Feb 2007
    Posts
    4553

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    Dean,

    Your description of the problems are extremely vague however posting pictures and video may help someone that is 1000 miles away,

    Participation on your part is mandatory otherwise call onsite service techs.

    Jeff...
    Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish.

  7. #7
    Join Date
    Apr 2012
    Posts
    84

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    Dean,

    If you can email me a detailed description of the problems you're having, there's a chance we may be able to lend a hand. Shoot all the info you have to [email protected] and I'll get it in the hands of my Technicians.
    We fix it all! Give us a call at 855-437-3497.

  8. #8
    Join Date
    Dec 2015
    Posts
    21

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    Quote Originally Posted by jalessi View Post
    Dean,

    Your description of the problems are extremely vague however posting pictures and video may help someone that is 1000 miles away,

    Participation on your part is mandatory otherwise call onsite service techs.

    Jeff...
    feed hold won't go away, pallet won't reference, and before i had a chiller error. must get all axis to reference before i can move on. It used to reference but not any more. not sure why. Dean

  9. #9
    Join Date
    Feb 2007
    Posts
    4553

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    Quote Originally Posted by deandmt View Post
    feed hold won't go away, pallet won't reference, and before i had a chiller error. must get all axis to reference before i can move on. It used to reference but not any more. not sure why. Dean
    Are there any error messages? Can you jog any of the axis?

    Does it still have the chiller error?

    Why are the onsite fellows that charged $20,000.00 not providing any type warranty service?

    Are they paid in full for their service?

    How about posting good close up detailed pictures of the switch repair that was done, maybe a extra eye will see a problem.

    Do you have all the service manuals in pdf format?

    Jeff...
    Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish.

  10. #10
    Join Date
    Dec 2015
    Posts
    21

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    Quote Originally Posted by jalessi View Post
    Are there any error messages? Can you jog any of the axis?

    Does it still have the chiller error?

    Why are the onsite fellows that charged $20,000.00 not providing any type warranty service?

    Are they paid in full for their service?

    How about posting good close up detailed pictures of the switch repair that was done, maybe a extra eye will see a problem.

    Do you have all the service manuals in pdf format?

    Jeff...
    warranty? ha, whats that? wow. i wish, any way right now its the feed hold, and it won't reference. can't jog anything now but could last week. i need to get a new air fitting for the main pressure regulator valve cause i broke it yesterday. i have all manuals, in every form, downloaded the most recent ones and have read a lot. we must get rid of feed hold. the other day the pressure regulator seemed weird, it would read pressure when machine was off but not when you turned it on.

  11. #11
    Join Date
    Feb 2007
    Posts
    4553

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    Dean,

    Where are the pictures that I requested?

    Jeff...
    Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish.

  12. #12
    Join Date
    Dec 2015
    Posts
    21

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    IM HERE AT MY SHOP TODAY, SO IF YOU GET A CHANCE LET ME KNOW AND I CAN SEND PICS OF THE ERRORS AND SUCH, THANKS, DEAN

  13. #13
    Join Date
    Dec 2015
    Posts
    21

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    Quote Originally Posted by jalessi View Post
    Dean,

    Where are the pictures that I requested?

    Jeff...
    should i e mail them? and where to? dean

  14. #14
    Join Date
    Dec 2015
    Posts
    21

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    give me a minute to hook up my air fitting that broke, dean

  15. #15
    Join Date
    Dec 2015
    Posts
    21

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    got air working if your around

  16. #16
    Join Date
    Dec 2015
    Posts
    21

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    got air on, xyz all reference but no pallet will, Dean

  17. #17
    Join Date
    Dec 2015
    Posts
    21

    Re: Shout out to WHOEVER CAN HELP ME get laser going!!

    you around? dean

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