I have been trying for two days to reset this alarm. We had a power failure because of lightning, ever since we have this alarm. I have opened the mr-j2-ct software and uploaded the back up, after turning back on I have tried to repair the absolute position with no success, I am unable to reset the two alarms 1. Low voltage encoder backup data, Battery is ok! 2. absolute position data disappeared. Has anyone had a similar problem. The magazine will not run at all. Even in Test operation mode. PLEASE HELP!!!