Originally Posted by
Imcclellan
Yes, They finally got on the ball and assisted me in getting this machine back on track. They replaced power supply, then the tube. Still had same issue, then they replaced the other power supply, Issue still continued. So they replaced the control board in the machine. I still have the random no fire issue. At this point they are guessing to figure out the random no fire issue. I have learned to adjust to whatever happens with this machine. It is a beast and a workhorse and I do love the machine. Just wish I didn't get one with some many issues, Lost about 6000.00 in orders over these issues during the holidays. Moving forward, bodor was slow to help me, I think assuming I was just a stupid girl that didn't know what she was doing, even though this is my second laser engraver. Finally happy that we have most of the issues fixed.