Originally Posted by
Ydna
There's always at least one activation code, even if you buy the machine outright with a mattress full of cash. It's to ensure that they actually received the payment from your HFO and that everything is indeed good on the money side, no bounces, no fraudulent payments, etc.
In the old days you would first need to get a monthly activation code in order to complete the startup sequence, then a second code for the "bill time unlock". However I believe the newer machines are smart enough to let you just input the bill time unlock code even if you can't get past the startup screen. I may be wrong though, as the next-gen controller might have changed things.
Anyway, when you get the unlock code, write it down on a piece of paper and store it in the controller cabinet for that rainy day when you invariably need it again in the future (lol)