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IndustryArena Forum > Machine Controllers Software and Solutions > CamSoft Products > Reloading - Mixed up Motion Control Card Drivers
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  1. #1
    Join Date
    Jan 2009
    Posts
    42

    Reloading - Mixed up Motion Control Card Drivers

    Motherboard took a dump, and buggered up the Hard Drive with it.

    Upon reloading, my boy was just following the on-screen prompts, and loaded the Galil drivers, and now we seem to be stuck. The book says to NOT load those, but now we believe that they are in there and causing us grief.

    My tech has reloaded the Ethernet card and software - hoping to trump the previous driver install, but keep getting error.

    Page 3-18 in the 2009 manual says "Call Camsoft for more assistance."


    ???

  2. #2
    Join Date
    Dec 2013
    Posts
    5717

    Re: Reloading - Mixed up Motion Control Card Drivers

    Normally the Galil drivers can be uninstalled. Open Programs and Features from the control panel and find the Galil stuff and uninstall. Then reboot, that should remove all of the drivers.
    Jim Dawson
    Sandy, Oregon, USA

  3. #3
    Join Date
    Dec 2003
    Posts
    24216

    Re: Reloading - Mixed up Motion Control Card Drivers

    I know Camsoft will try and charge you if you did not take out a service contract, try Galil, they are usually pretty good at getting back to you.
    Al.
    CNC, Mechatronics Integration and Custom Machine Design

    “Logic will get you from A to B. Imagination will take you everywhere.”
    Albert E.

  4. #4
    Join Date
    Mar 2004
    Posts
    1542

    Re: Reloading - Mixed up Motion Control Card Drivers

    OH BOY, I've been here before.

    Believe me, its easier to just go nuclear. Reformat the hard drive, install your OS, 32 BIT ONLY, install the camsoft software. Make sure it is working in demo mode. Shut down computer and put Galil board in. On restart the computer should find Camsoft's Galil driver and all will be well.

    Look in AS3000\HELP, the is a file titled something like 96iocards.rtf (name from my terrible memory) It has exacting instructions on installing the IO card.

    Let me know if you get stuck, I've been here many times over the last 16 years of running Camosft.

    BTW, once it runs, buy another hard drive and clone it so it won't need to be done again.

    Karl

  5. #5
    Join Date
    Jan 2009
    Posts
    42

    Re: Reloading - Mixed up Motion Control Card Drivers

    Quote Originally Posted by Karl_T View Post
    BTW, once it runs, buy another hard drive and clone it so it won't need to be done again.

    Karl

    Yeah, should have done that.

    Will be Thursday before getting back to it.

    Thanks for any (good) help fella's.

    .

  6. #6
    Join Date
    Jan 2009
    Posts
    42

    Re: Reloading - Mixed up Motion Control Card Drivers

    Have stripped and reloaded everything, and back to same point.
    No firewall or anti-virus..

    Galil DNC 2172 motion card w/analog Input Option 6 for Camsoft registry entry opp successful.

    Upon reboot and Camsoft launch - Camsoft reports "Controller could not be found" in Winders Registry.

    Not sure if it's not seeing Galil Controller or Network Interface Adaptor at this point.


    Any ideas?

    .

  7. #7
    Join Date
    Mar 2004
    Posts
    1542

    Re: Reloading - Mixed up Motion Control Card Drivers

    Sorry, I have never used the network Galil card.

    Does it show up in your network?

    I am willing to bet there is an .RTF file in the \AS3000\HELP folder telling all about network Galil cards. I will look tonight and let you know what I find.

  8. #8
    Join Date
    Mar 2004
    Posts
    1542

    Re: Reloading - Mixed up Motion Control Card Drivers

    There is a file called ethernet motion cards.rtf in the AS3000\HELP folder. Go through that in detail and your problems should be solved.

  9. #9
    Join Date
    Jan 2009
    Posts
    42

    Re: Reloading - Mixed up Motion Control Card Drivers

    I will pass that along.
    Thanks.

    .

  10. #10
    Join Date
    Jan 2009
    Posts
    42

    Re: Reloading - Mixed up Motion Control Card Drivers

    Still dinking with this project....

    Have loaded, loaded, reloaded, reformatted, and reloaded again....

    This is where my guy is at today.
    Any help?

    DSCN1789 by Chad Oxender, on Flickr

    DSCN1790 by Chad Oxender, on Flickr

    DSCN1791 by Chad Oxender, on Flickr

    DSCN1792 by Chad Oxender, on Flickr

    DSCN1793 by Chad Oxender, on Flickr


    I wonder why the first one is bigger than the rest?



    .

  11. #11
    Join Date
    Mar 2004
    Posts
    1542

    Re: Reloading - Mixed up Motion Control Card Drivers

    Sorry, this is how the camsoft techs earn their money. Ask them.

  12. #12
    Join Date
    Jan 2009
    Posts
    42

    Re: Reloading - Mixed up Motion Control Card Drivers

    I haven't paid support for 10 yrs.


    .

  13. #13
    Join Date
    Mar 2004
    Posts
    1542

    Re: Reloading - Mixed up Motion Control Card Drivers

    In that case you are in deep stuff. Make sure all your hardware and OS are at least ten years old and try from the top again with a different computer. Ten year old software is not going to have drivers etc. for newer stuff. In computer terms, you're trying to make an antique work.

    Myself, I'd pay them. A lot of upgrades have occurred in the last ten years.

  14. #14
    Join Date
    Jan 2009
    Posts
    42

    Re: Reloading - Mixed up Motion Control Card Drivers

    How much?


    .

  15. #15
    Join Date
    Apr 2003
    Posts
    332

    Re: Reloading - Mixed up Motion Control Card Drivers

    Typically if you keep it up it's only $16 to $41 a month which includes tech support with one of us, free software updates to the current version and new printed manuals plus CD tutorials and post processors. Contact one of the ladies in our front office in the morning and give them your serial number. It varies widely, depending on the version you have and age.


    Tech Support
    CamSoft Corp.
    [email protected]
    PH 951-674-8100
    Fax 951-674-3110
    CNC Controller, PC Based CNC Controls

  16. #16
    Join Date
    Mar 2004
    Posts
    1542

    Re: Reloading - Mixed up Motion Control Card Drivers

    I guess hobbyists just aren't used to paying for a service...

    what you get for the $40 a month is unbelievable. I accidentally emailed on a Sunday morning once, they answered right away. Their paradigm is 24x7 support.

    Last year, I used Camsoft as part of a suite of software to build an industrial quality surveillance and security system. I ran into a weird incompatibility problem between the latest computer and an antique Galil card. They diagnosed the issue and wrote a custom software version, CNC Pro 18.4, no charge. Again, their paradigm is we support all other vendors products. No small thing with the huge amount of products out there.

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