Be careful with HAAS.
I've been using them for many years, they're great machines. The service center, however, has taken a very sharp turn for the worst. As a single example of many, we've got a machine with less than 100 hours, just over the 1 year warrenty, which has likely toasted a vector drive. We called them before the warrenty was up and are still likely going to have to pay the $5,000.00 to fix it. They are not admitting that we started getting problems before the 1 year was up, and we can't prove it except via a tech guy that doesn't work there any more.
I can assure you that we WILL NOT be buying another HAAS if we have to pay for this.
I'm not going to go in to the in-ability to talk to a person any more, or the attitudes and double-talk we get, or the 2 weeks we waited for a tech guy to show up, only to find out that he hadn't been dispatched in the first place!!!!!!!
It seems they built a great reputation with a decent machine and good support, then ditched the support side thinking people will still buy their machines.
If you're reading this, Mike Flower or anyone else from HAAS, guess what... we won't be buying another machine from you based on your poor service.
'Rekd
Matt
San Diego, Ca
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(Note: The opinions expressed in this post are my own and are not necessarily those of CNCzone and its management)