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  1. #1
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    Nov 2017
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    Anyone home at cnc4pc?

    Tried to use the live chat a couples times in the last few weeks, no response there. Contacted dmm directly to have my questions asnwered, got immediate response. Then I placed an order from cnc4pc for a 1.8kw servo kit a week ago. Still no shipping confirmation, been sending emails since Monday morning, called a few times, left a message, tried live chat again. No response to anything

  2. #2
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    247

    Re: Anyone home at cnc4pc?

    I am sorry for the mess with your order. Laura moved and heaven and earth and was able to get it out today for you.

    Arturo Duncan
    https://cnc4pc.com

  3. #3
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    Quote Originally Posted by arturod View Post
    I am sorry for the mess with your order. Laura moved and heaven and earth and was able to get it out today for you.

    Arturo Duncan
    https://cnc4pc.com
    Yes she did And i appreciate it very much. Thank you for taking care of that and having my order sent directly from dmm. Waiting for the order is not a huge deal, its just nice to get a response to emails to know what is going on. Also if I have questions about products, what is the best way to go about that? Is the live chat not being used anymore?

  4. #4
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    Oct 2004
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    247

    Re: Anyone home at cnc4pc?

    The ticket and chat are the best way to get a hold of us. If you need to talk to me, it is better to send a message on the ticket or chat and I will call you.
    https://cnc4pc.com/contact/
    It is hard to us to answer all the phone calls.
    Thanks for understanding.

    Arturo Duncan
    https://cnc4pc.com

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