Re: Lack of Fineline response to its customers
Originally Posted by
jrpatter56
Respond to your paying customers. It’s not acceptable to take an order, take the money, then disappear.
You advertise customer support on your website, but have none. You advertise kits in stock and quick
turn-around for shipping, but have neither. You may be a small business, but even small businesses
communicate with their customers if they want to keep them. As you can tell I’m not a happy camper.
I’m out $3500.00 with nothing to show for it, no communication from Fineline and no expectation of delivery.
My order number is R690381959.
If you did a little research on here you will find this is normal for FLA. Not right but normal. How long has it been a couple months? BTW No one has ever lost any money dealing with them. If you feel you have been scammed your free to contact your credit card company. I stuck with them and have not had any issues with my machine.
Retired Master Electrician, HVAC/R Commercial. FLA Saturn 2 4x4 CNC Router Mach4 Kimber 1911 45ACP