Recently bought a Chinese laser from Rabbit about a month ago. The model number is QX-40-6040 and they installed the latest version of RDworks. About a week ago I started getting an error message every time I would download a file to the machine via a USB cable, I am using Window 10. The error said "Communication Error" and restarting the computer seemed to fix it at first but now every time I go to download a file I get the same error message. I called them up and they suggested reinstalling the software which I did and am still getting the error message. I am still talking with them to figure out the problem but thought I would check to see if anyone on here could help me out with this issue.
I am also curious if anyone knows how to hook up the ethernet cable? The person at Rabbit didn't seem to know how to do that.