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IndustryArena Forum > CNC Electronics > Servo Motors / Drives > DMM Servos with DYN4 Drives on G0704 Random Alarm Issue
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  1. #1
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    Jan 2016
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    DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    I recently upgraded the steppers on my G0704 from steppers to DMM 400W servos on the X & Y, and 750W on the Z, all with DYN4 drives. Everything progressed well until a shakedown run when the 400W X and Y axes started throwing random servo alarms for Lost Phase or Overheat. Sometimes the alarms occur less than a minute into a program, so the motor is still cold, so the Over Heat is false. The servos were auto-tuned using the DMM software. Gear and Line settings are 500 & 500. I'm using Mach3 with a 25kHz pulse, though I've also tried a 45kHz pulse which had the same results. DMM support has been great with many emails exchanged, but thus far we're unable to track down the cause. The 400W servos behave very well, until at some random point in the program either the X or the Y servo will alarm out. The drives are connected to a C11GD breakout board and are set to run in Pulse/Dir mode per the DMM guide. The 750W Z axis has performed very well from day 1, and has never alarmed out, so I don't think its a random noise issue, or a pulsing issue from Mach3 since the Z is perfectly healthy. Has anyone experienced DMM servos/drives plagued with "false" alarms? Any feedback is appreciated.

    Has anyone had success with the 400W DMM servos on a G0704 type machine? They seem to have plenty of power to slew the axes at over 200 IPM but this alarm issue is making wonder if they are undersized. On paper, they produce more than twice the power of the Nema 23 steppers they replaced.

    DMM has recommended that I move from a brand new $100 C11GD breakout board to a Smoothstepper. They believe its a pulse related issue, exacerbated by the C11GD breakout board. I don't agree since the Z-axis has been perfect from day 1. The 400W servos are driven by DYN4-L01 drives, wired at 120V AC with all the proper Shaffner EMI filters in place, per the DMM guide. I have 6A filters on the drive's power side, 1A on the logic side, and a large 30A filter on the main AC input, per the guide. I was surprised that these took 120V AC rather than 240V but these motors are only 60V so DMM only recommends 120V AC for these. The z-axis is wired at 240V per the DMM guide.

    Things I've already tried"
    1. Re-tuned the troublesome X and Y axes a dozen times, no change.
    2. Stepped down from a 45kHz pulse to a 25kHz pulse, no change.
    3. De-tuned the Mach 3 axis velocity and accelerations way down to benign values, no change.
    4. Run a dozen different programs to make sure its not bad G-code. Issue occurs in all programs, even during slow 15IPM light duty cuts.

    -Mike

  2. #2
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    Jan 2005
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Quote Originally Posted by mikegiraud View Post
    I recently upgraded the steppers on my G0704 from steppers to DMM 400W servos on the X & Y, and 750W on the Z, all with DYN4 drives. Everything progressed well until a shakedown run when the 400W X and Y axes started throwing random servo alarms for Lost Phase or Overheat. Sometimes the alarms occur less than a minute into a program, so the motor is still cold, so the Over Heat is false. The servos were auto-tuned using the DMM software. Gear and Line settings are 500 & 500. I'm using Mach3 with a 25kHz pulse, though I've also tried a 45kHz pulse which had the same results. DMM support has been great with many emails exchanged, but thus far we're unable to track down the cause. The 400W servos behave very well, until at some random point in the program either the X or the Y servo will alarm out. The drives are connected to a C11GD breakout board and are set to run in Pulse/Dir mode per the DMM guide. The 750W Z axis has performed very well from day 1, and has never alarmed out, so I don't think its a random noise issue, or a pulsing issue from Mach3 since the Z is perfectly healthy. Has anyone experienced DMM servos/drives plagued with "false" alarms? Any feedback is appreciated.

    Has anyone had success with the 400W DMM servos on a G0704 type machine? They seem to have plenty of power to slew the axes at over 200 IPM but this alarm issue is making wonder if they are undersized. On paper, they produce more than twice the power of the Nema 23 steppers they replaced.

    DMM has recommended that I move from a brand new $100 C11GD breakout board to a Smoothstepper. They believe its a pulse related issue, exacerbated by the C11GD breakout board. I don't agree since the Z-axis has been perfect from day 1. The 400W servos are driven by DYN4-L01 drives, wired at 120V AC with all the proper Shaffner EMI filters in place, per the DMM guide. I have 6A filters on the drive's power side, 1A on the logic side, and a large 30A filter on the main AC input, per the guide. I was surprised that these took 120V AC rather than 240V but these motors are only 60V so DMM only recommends 120V AC for these. The z-axis is wired at 240V per the DMM guide.

    Things I've already tried"
    1. Re-tuned the troublesome X and Y axes a dozen times, no change.
    2. Stepped down from a 45kHz pulse to a 25kHz pulse, no change.
    3. De-tuned the Mach 3 axis velocity and accelerations way down to benign values, no change.
    4. Run a dozen different programs to make sure its not bad G-code. Issue occurs in all programs, even during slow 15IPM light duty cuts.

    -Mike
    Yes your pulse rate is way to low for any servos, what works well is the UC100 which is 100Khz but even with this you won't get max RPM so yes smooth stepper if you want the max out of what you have

    To get going up your configuration to 65Khz and lower the Velocity and Acceleration this will be mostly Velocity related problem in Mach3 so drop that down until you don't fault the drives

    With 100Khz you can get around 2400RPM to 2850 motor RPM with a Smooth Stepper you will get max motor RPM

    You may be on the light side with the 400w motors for X and Y Axes also are these 1:1 or 2:1 2:1 is what is normally needed for X and Y axes or 1:1 use the 750w motor
    Mactec54

  3. #3
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    Jun 2015
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    943

    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Quote Originally Posted by mactec54 View Post
    Yes your pulse rate is way to low for any servos, what works well is the UC100 which is 100Khz but even with this you won't get max RPM so yes smooth stepper if you want the max out of what you have

    To get going up your configuration to 65Khz and lower the Velocity and Acceleration this will be mostly Velocity related problem in Mach3 so drop that down until you don't fault the drives

    With 100Khz you can get around 2400RPM to 2850 motor RPM with a Smooth Stepper you will get max motor RPM

    You may be on the light side with the 400w motors for X and Y Axes also are these 1:1 or 2:1 2:1 is what is normally needed for X and Y axes or 1:1 use the 750w motor
    With a UC400ETH/UC300ETH/AXBB-E you also get max RPM, they can do 400kHz.

  4. #4
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Quote Originally Posted by OlfCNC View Post
    With a UC400ETH/UC300ETH/AXBB-E you also get max RPM, they can do 400kHz.
    Correct, but a Smooth Stepper is a whole lot better than a UC400 and was designed to use with Mach3 which he can use also with Mach4 if at any time he wants to upgrade
    Mactec54

  5. #5
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    Jun 2015
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    943

    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Haha, your feelings again mactec. The UC400ETH is a whole better than the Smoothstepper, it works with 3 softwares (Mach3, Mach4, UCCNC) and works flawless.
    So he can upgrade any time to mach4 when he wants with the UC400 or even better if he upgrade to UCCNC as it is superior to Mach XY.
    It is funny that for you everything is better than what I say, just because I'm saying it.

  6. #6
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Quote Originally Posted by OlfCNC View Post
    Haha, your feelings again mactec. The UC400ETH is a whole better than the Smoothstepper, it works with 3 softwares (Mach3, Mach4, UCCNC) and works flawless.
    So he can upgrade any time to mach4 when he wants with the UC400 or even better if he upgrade to UCCNC as it is superior to Mach XY.
    It is funny that for you everything is better than what I say, just because I'm saying it.
    It is only 400Khz does not compare in any way :wave:
    Mactec54

  7. #7
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    Jan 2016
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    79

    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Mactec54,

    Thanks for the solid feedback. I'll definitely move to the smoothstepper. Ill try the 65kHz as a temporary limp along solution as well.

    All my axes are direct drive 1:1. The 400W servos produce more torque than the old Nema 23 steppers at all speeds, so I think I'm ok on motor power, however your point is well taken. If the Smoothstepper doesnt solve this, I'll need to step up to the 750W servos.

    -Mike

    Sent from my SM-G892U using Tapatalk

  8. #8
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Quote Originally Posted by mikegiraud View Post
    Mactec54,

    Thanks for the solid feedback. I'll definitely move to the smoothstepper. Ill try the 65kHz as a temporary limp along solution as well.

    All my axes are direct drive 1:1. The 400W servos produce more torque than the old Nema 23 steppers at all speeds, so I think I'm ok on motor power, however your point is well taken. If the Smoothstepper doesnt solve this, I'll need to step up to the 750W servos.

    -Mike

    Sent from my SM-G892U using Tapatalk
    You can go to 75Khz if your computer it able to support it most computers can do 100Khz but after 75Khz it not that reliable

    1:1 is most likely the problem for the 400w motor 2:1 is the norm for a machine like this with that size servo, you are right on the edge of yes I can no I can't at 1:1
    Mactec54

  9. #9
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Thanks so much. The Smoothstepper is on order. I'll start with that then if needed step up to the 750W motors/drives. I appreciate your inputs.

    Sent from my SM-G892U using Tapatalk

  10. #10
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    I wanted to update this post for anyone else who may have the same issue - the Smoothstepper was installed and pulse rate set to 100kHz (max setting in Mach3). Unfortunately, the X-axis alarmed out 5 minutes into a program. It appears that the 400W DMM servos are not robust enough for the G0704. I'll be pulling them and stepping up to the 750W motors. The Smoothstepper is pretty nice with all the additional I/O it makes available, so I'll be keeping it. Thanks to Mactec54 for the good suggestions, and thanks to DMM for stellar support thus far. I'll definitely be using DMM servos on future projects.

    -Mike

  11. #11
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Quote Originally Posted by mikegiraud View Post
    I wanted to update this post for anyone else who may have the same issue - the Smoothstepper was installed and pulse rate set to 100kHz (max setting in Mach3). Unfortunately, the X-axis alarmed out 5 minutes into a program. It appears that the 400W DMM servos are not robust enough for the G0704. I'll be pulling them and stepping up to the 750W motors. The Smoothstepper is pretty nice with all the additional I/O it makes available, so I'll be keeping it. Thanks to Mactec54 for the good suggestions, and thanks to DMM for stellar support thus far. I'll definitely be using DMM servos on future projects.

    -Mike
    When you use the Smooth Stepper you should have Mach3 settings Kernel speed at no more than 45Khz ( 25Khz )is the normal setting when using the Smooth Stepper, as this is not in control the Smooth Stepper is in control and the step pulse rate is coming from the Smooth Stepper so try a few more settings

    In your max Frequency settings for X Y Z start at 256

    In Mach3 what do you have the Motor Home / Soft limits Speed set to, lower this number
    Mactec54

  12. #12
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Ok, I'm understanding a bit better. My max frequency settings are set at the default 256. I don't have homing setup yet, so the homing speeds are all 0 at the moment.

  13. #13
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Quote Originally Posted by mikegiraud View Post
    Ok, I'm understanding a bit better. My max frequency settings are set at the default 256. I don't have homing setup yet, so the homing speeds are all 0 at the moment.
    Ok in General Config. for Mach3 look for Lock Rapid if this is checked uncheck it and try again you may be able to lower the rapid moves with the slider on the Mach3 screen under feed rate slider for Rapid this will help to not over load the motors
    Mactec54

  14. #14
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Mactec54, thanks for the help. I've thrown in the towel. I've uninstalled the 400W servos and drives. They will ship back to DMM for exchange to 750W Nema34 motors and DYN4-H drives. I'll feedback in 2 weeks once I have the 750W motors installed. I think this is the overall best path for machine reliability. The 750W motors should allow some solid rapids on the G0704. Thanks again for the help.

    Sent from my SM-G892U using Tapatalk

  15. #15
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Wanted to follow up on this to close out the issue for anyone who may choose DMM 400W Nema 23 motors for a G0704 sized machine using direct drive. It turns out that the 400W Nema 23 motors from DMM and the Dyn4-L drives at 120VAC are a bit marginal for the G0704 X and Y axes. I returned them, installed the 750W Nema 34 motors with Dyn4-H drives at 240VAC and the random alarm issue hasn't appeared in a few days of machining. So in short, stay with the Nema 34 motors or use a 2:1 reduction if you must use the 400W motors.

    I'll reiterate that DMM was absolutely awesome to work with. They provided support above and beyond not only with this issue, but the RMA process was fast and smooth. Also, they took the time to sketch up some wiring diagrams specifically for my BOB and held my hand through wiring up the 24VDC Z-axis brake. I'll definitely be using DMM servos on my future projects.

    Thanks again to Mactech54 and those who chime in to help.

    -Mike

    Sent from my SM-G892U using Tapatalk

  16. #16
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    Re: DMM Servos with DYN4 Drives on G0704 Random Alarm Issue

    Quote Originally Posted by mikegiraud View Post
    Wanted to follow up on this to close out the issue for anyone who may choose DMM 400W Nema 23 motors for a G0704 sized machine using direct drive. It turns out that the 400W Nema 23 motors from DMM and the Dyn4-L drives at 120VAC are a bit marginal for the G0704 X and Y axes. I returned them, installed the 750W Nema 34 motors with Dyn4-H drives at 240VAC and the random alarm issue hasn't appeared in a few days of machining. So in short, stay with the Nema 34 motors or use a 2:1 reduction if you must use the 400W motors.

    I'll reiterate that DMM was absolutely awesome to work with. They provided support above and beyond not only with this issue, but the RMA process was fast and smooth. Also, they took the time to sketch up some wiring diagrams specifically for my BOB and held my hand through wiring up the 24VDC Z-axis brake. I'll definitely be using DMM servos on my future projects.

    Thanks again to Mactech54 and those who chime in to help.

    -Mike

    Sent from my SM-G892U using Tapatalk
    That's good you are up and running, Dmm are great :cheers:
    Mactec54

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