Hey guys. I have a 4020. I've usually had the tool platter loaded completely...using all 21 pockets when running jobs. No issue.

Recently, I changed up my workflow a bit and only use the tools for that one particular job I'm running. Less tools loaded in the tool changer. Since doing so, the platter aligns fine with SOME of the tools at a tool change....but now, not with ALL of them. The "problem child" tools error out the changer when sliding over. Wham! No can do. Slide back.

FYI: The tools that don't load aren't sequential either. One tool either side of one that does not load could very well load fine. That might just be CT40 holders being more picky than others when something isn't aligned right in the first place. idk

How to fix this platter alignment when some slots work and some do not? I assume that this has something to do with the less weight on one side of the platter (since now not having it fully loaded). That also got pickier on me.

Thanks!