Hi guys,

I'm getting in the retrofit business and I'd like to be advised about how to price my services for a retrofit project, what to look for, what traps to avoid, how to negotiate and customer relationship in general.

As we all know a customer will try to bargain, but on our side, we need to work on every bit, from choosing the right components to finding suppliers to installing configuring everything to work together to the after sales support...etc.

How do you guys deal with all of this ?
what's your recipe for success ???

Many thanks !
bmn.