Hoping someone can help as I've got a large order come in for some engraved wedding invites. I did the couple a sample and I couldn't charge them as the samples were so shoddy. When uploading the design I've been given upon engraving it misses bits of text or engraved where there shouldn't be engraving, I've tried it through USB dongle and through direct link to the machine-the thing is it never does it in the same spot twice. So I'm wondering is it computer software or the laser software I'm. Using inkscaoe and Lasercad. I'll attach some pics so you can see what I mean. It's not the first time this has happened but I honestly don't know what else to do. Thank you