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IndustryArena Forum > Machine Controllers Software and Solutions > DNC Problems and Solutions > Osai 10/510, computer does not connect to the controller.
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  1. #1
    Join Date
    Feb 2020
    Posts
    4

    Osai 10/510, computer does not connect to the controller.

    Hello everyone, is there a specialist in this control on the forum? The machine has not been used for long time, after connecting the computer does not connect to the controller.
    Pc connection with the controller via Ethernet, software WinNBI.
    I can see the computer sends packets to the machine but nothing comes from the machine, before disconnecting everything worked, no changes were made to settings, etc., please give me some hints.
    Thanks.

  2. #2
    Join Date
    Feb 2020
    Posts
    4

    Re: Osai 10/510, computer does not connect to the controller.

    I connected monitor and keyboard directly to the controller and I have a problem.
    Error Hd042 I fixed
    i need help with 2 problem, System Anomaly.

  3. #3
    Join Date
    May 2020
    Posts
    8

    Re: Osai 10/510, computer does not connect to the controller.

    Hi kamiennik,

    A system anomaly is an indication that the controller is going bad. Usually, it starts out where it will happen every once in a while and you can reboot and get rid of it. However, it will continue to get worse and worse, until it just doesn't boot anymore. It is best to get it replaced before it stops booting. Also, go into Setup mode and take a backup so that if it does quit working, you have something to use to restore a new controller.

  4. #4
    Join Date
    Dec 2020
    Posts
    1

    Re: Osai 10/510, computer does not connect to the controller.

    Hi,i am facing same problem with my techno hd cnc with OSAI software,machine is not connecting to pc.i've tried everything that i can,but still facing same issue
    did you found any solution.if yes than please share with us.
    Thanks is advance.

  5. #5
    Join Date
    Nov 2013
    Posts
    4

    Re: Osai 10/510, computer does not connect to the controller.

    That is CMOS battery down. Need to replace. I have same problem But I can't find the battery. We disassembled the computer but there is no battery on the board. Intermac said only they could replace it, because it was built into the electrical circuit.Attachment 465550 The battery is here. Attachment 465552 Look in TABLE for backup fail to restore. Click image for larger version. 

Name:	backup.jpg 
Views:	11 
Size:	110.9 KB 
ID:	465558

  6. #6
    Join Date
    Aug 2009
    Posts
    1566

    Re: Osai 10/510, computer does not connect to the controller.

    Quote Originally Posted by ubrco View Post
    That is CMOS battery down. Need to replace. I have same problem But I can't find the battery.
    ...look for a Dallas Chip (RTC). It's not easy to replace or fix if, your machine has this type.
    https://www.classic-computers.org.nz...ttery-chip.htm
    Good Luck

  7. #7
    Join Date
    Nov 2013
    Posts
    4

    Re: Osai 10/510, computer does not connect to the controller.

    I changed DS12C887 -the situation is the same. When we restart, The computer does not remember the recovery. I found that there is another memory with a battery- m48z128y-85pm1 . Here are analogues- ds1245y-85 , bq4013yma-85 . Now we will buy, change and we will see................Attachment 465840Click image for larger version. 

Name:	BATTERY NOT REPLACED.jpg 
Views:	14 
Size:	112.7 KB 
ID:	465842

  8. #8
    Join Date
    Nov 2013
    Posts
    4

    Re: Osai 10/510, computer does not connect to the controller.

    We changed m48z128y-85pm1 but after restart /we made recovery first/ problem is the same DUAL PORT HAS BEEN RESET

    HELP!!!!

  9. #9
    Join Date
    Nov 2013
    Posts
    4

    Re: Osai 10/510, computer does not connect to the controller.

    Replace DS12C887.. Open BIOS. CHIPSET FEATURES SETUP Memory hole (15M-16M) Enabled. No more HD042 DUAL PORT HAS BEEN RESET!!!!!!!!!!!!!!!!!!!!!!!!
    Need to restore Machine data, Origins and Tools table.

  10. #10
    Join Date
    Aug 2021
    Posts
    2

    Re: Osai 10/510, computer does not connect to the controller.

    Merhaba osai cnc tamir ve destek birimimiz vard?r . Bizimle ileti?ime geçebilirsiniz.

  11. #11
    Join Date
    Jan 2022
    Posts
    3

    Re: Osai 10/510, computer does not connect to the controller.

    Thank you very much for the information. Based on the description, the ERROR IS REMOVED !!!!!!!!! Thank you very much again.
    GYSZOTI

  12. #12
    Join Date
    Jan 2022
    Posts
    3

    Re: Osai 10/510, computer does not connect to the controller.

    Based on its description, the HD042 DUAL PORT IS RESETED! But in Osai 10/510, the computer is not connected to the controller. Please help with what else to set up on the device. Another machine that is working fine, I can't enter the BIOS because it is password protected. If you can send a Password to enter the BIOS.
    Thank you in advance for your help,
    GYSZOTI

  13. #13
    Join Date
    Jan 2022
    Posts
    3

    Re: Osai 10/510, computer does not connect to the controller.

    In the Osai 10/510, the computer is not connected to the controller. Currently the message DG021 Dual port error and system stopped is displayed. Please help me to see what else needs to be set up on the device.
    best regards
    GySzoti

  14. #14
    Join Date
    May 2018
    Posts
    3
    Hello, Did you ever get this sorted out? I just bought a CNC with an osai controller. I started it up and the boot launch program connected with the cnc automatically. The next time I went to turn the cnc on, it would not connect. I’m thinking it is an ip issue but any thoughts or tips would be very helpful and appreciated.
    Thank you.

  15. #15
    Join Date
    Apr 2017
    Posts
    3
    0
    Hi my dear
    We have the same problem. Can you help, please send a message to my email address.
    [email protected]
    Best regards.

    - - - Updated - - -

    Hi my dear
    We have the same problem. Can you help, please send a message to my email address.
    [email protected]
    Best regards.

  16. #16
    Join Date
    Aug 2023
    Posts
    1

    Re: Osai 10/510, computer does not connect to the controller.

    For Servobiz,
    Hello,We have some problems at an Osai 10/510,it's not conecting to PC.The machine service says that the soft is problem and my question is if you can resolve this.Have a nice day!

  17. #17
    Join Date
    Jun 2023
    Posts
    4

    Re: Osai 10/510, computer does not connect to the controller.

    Hello all, i need to change hdd disc in 10-510 OSAI, do you have any software to transfer OS from old HDD disc to new HDD disk? thanks all

  18. #18
    Join Date
    Jun 2023
    Posts
    4

    Re: Osai 10/510, computer does not connect to the controller.

    Quote Originally Posted by marov View Post
    For Servobiz,
    Hello,We have some problems at an Osai 10/510,it's not conecting to PC.The machine service says that the soft is problem and my question is if you can resolve this.Have a nice day!
    Hello,

    the machine has been completed? can you email me: [email protected]

  19. #19

    Re: Osai 10/510, computer does not connect to the controller.

    Quote Originally Posted by marov View Post
    For Servobiz,
    Hello,We have some problems at an Osai 10/510,it's not conecting to PC.The machine service says that the soft is problem and my question is if you can resolve this.Have a nice day!
    Connection between Osai 10 controller and a a normal pc can be made using an netbeui protocol - this protocol is not updated... your pc need to have XP as OS

  20. #20

    Re: Osai 10/510, computer does not connect to the controller.

    Check Google "disk cloning" example EaseUs - remove your old HDD form Osai 10 and insert it into a PC with "EaseUS" also add your new hdd on the same pc then clone it. !!!! if you don't know how to do it, just exercise with something else, you on t want to lose your data

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