The operator of his machine wanted to get it to count parts, so he entered the commands in the program to do this not knowing that this option was not in this machine. The machine made one part and the alarm "951 ALARM-C Work Counter Over 1" came up and now the machine can't be run. We cannot get the alarm to clear. We went through the procedure to reset the alarm many times and because the option isn't in the machine it will not clear. We have been waiting for Okuma for a week to come up with a solution but haven't heard from them yet. Does anyone have any ideas?