Our company purchased a 5 axis router which also has a rotary axis. The manufacturer (not AlphaCam) supplied the posts and it's been months and we're still working out bugs that make the machine unpredictable at times . Also, we aren't getting a good finish quality. I have experience with CNC lathes and routers, but this is my first experience with 5 axis, so I was hoping you guys could give me your thoughts.

Is this a normal process for 5 axis or should we expect the posts to be bug free the first time? Also, how can we determine if the finish quality is an issue with the post?