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IndustryArena Forum > CNC Electronics > SmoothStepper Motion Control > CNC computer and Smooth Stepper not communicating

Thread: CNC computer and Smooth Stepper not communicating

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  1. 03-08-2023, 09:43 PM #1
    Dr X
    Dr X is offline Member
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    Jan 2013
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    CNC computer and Smooth Stepper not communicating

    I am getting the error message:

    Incorrect data read in ATR from CM: 5 times the plugin will not function"

    We reloaded Mach 3, the ESS software and ran the SKU. We also tried a new ethernet cable. Nothing has helped. I am wondering if the Smooth Stepper 'has lost its step'.

    Has anyone had this problem?

    Thanks
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  2. 03-09-2023, 12:51 AM #2
    joeavaerage
    joeavaerage is online now Member
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    Re: CNC computer and Smooth Stepper not communicating

    Hi,
    I use an ESS and have never had that sort of problem. I would suggest place your post on the Warp9TD forum, after all that's what it's for,
    supporting customers.

    Craig
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  3. 03-09-2023, 01:25 AM #3
    RaderSidetrack's Avatar
    RaderSidetrack
    RaderSidetrack is online now Community Moderator
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    Re: CNC computer and Smooth Stepper not communicating

    Dr X is not the first to see that message, see this thread:

    https://www.machsupport.com/forum/in...?topic=34429.0

    That thread doesn't provide a specific resolution, but does bring up the question of what specific release of Mach 3 you reloaded.
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