I have gone through 3 machines, all horrible in one way or another, no reliability, bought the Centerline (vector) text add on, and carvewright will not refund the add on, even though I did not receive a worthwhile product to use it with. Agreeably, it's considerably cheaper than other CNCs, but even then, I'd expect it to be useable for more than three projects. (the 2nd one actually lasted 3 projects.)
1st machine-
burned through flex shaft sleeve- first project
2nd machine-
cut motor error
blew a hole in the dust bag
drilled through indexing sensor
burned all the wood I tried to use CL with
3rd machine-
x axis overload- first project
x axis off 1/4"- first project
cut motor error- second project
drilled through indexing sensor- second project
I called and spoke with Lisa (customer service) and then Michelle (CS supervisor)- Michelle was very curteous, Lisa had a case of mistaken identity- told me I had just called- but was otherwise amicable. I am trying to get a refund on the centerline text, as it was purchased in good faith the LHR could provide a worthwhile, reliable machine. Of course, they say it is non refundable and that's that. I have filed a claim with the BBB and am looking at any other legal recourse. If anyone is interested or has information, feel free to PM me.
The carvewright gives great results- when it works. It's just not functional enough of the time to be a worthwhile purchase for $1700. If you have the perseverance and patience to have a brick a good majority of the time, have fun.
-Michael