Ok, here I am once again.
I would like to say that this is intended for Dolphin CAD/CAM users in North America ONLY!!! Any Dolphin users in other parts of the world, please contact your local distributor with any questions pertaining to this.
Up to this point, Dolphin support "policies" in the US and Canada has had a cloudy grey area. We opened up North America Dolphin around 2 years ago. We have had tremendous success since then and look forward to grow over the years. Up to this point, we have also pretty much serviced and supported everyone free of no charge. I would love to continue to do so if it was possible.
We will now be offering very affordable "support packages" that range from very simple support, upwards. In a perfect world, we would continue to do all this for free. However we are now at the point that we are selling several packages a week and have sold over a thousand seats of the software. To try and support and service everyone for free has become very difficult. It would eventually become un-doable.
These support packages are "optional" and always will be.
In regards to support on here, nothing will change and we will continue to monitor and support the site at all times.
Many of our users on here are extremely helpful and we would like to thank you all for that as well.
If you have any questions, please feel free to ask.
Thank you.