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IndustryArena Forum > WoodWorking Machines > Commercial CNC Wood Routers > Excitech routers > Help! I deleted the firmware from my DSP controller
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  1. #1
    Join Date
    May 2009
    Posts
    12

    Help! I deleted the firmware from my DSP controller

    Hi all,

    I bought a Chinese CNC router wich I received a few days ago, it´s not an Excitech router, but as far as I´ve seen it´s identical. It came with a DSP controller, and the "UsbCam" driver and the Signtek program to be installed on a PC.

    I installed the driver and then the program, but when I opened the program I found all the menus and options were in Chinese! I connected the DSP to the PC, and the red LED started flashing (which means the DSP was recognized by the program). Then I only had to find the way to change the program from Chinese to English, so I blindly clicked all the options. At some point, a progress bar appeared. I don´t know what i did but, after that, my DSP stopped working at all... Oh my good, I think I deleted the DSP firmware!

    Now if I turn on the DSP, I can´t see the logo and the "Go to home?" question anymore. The screen and the red LED light up, but no matter what I do the screen is always blank (no text, no logo, nothing).

    I asked about this to my vendor and they told me I could reset the DSP memory by pressing the OK button and switching on, but it didn´t work. I´m not sure if they will be able to give me a fast solution, and of course I don´t want to ship the DSP to China for repair because I´m eager to start using the router as soon as possible.

    My guess is: if I was able to delete or overwrite the DSP memory from the Signtek program, I should also be able to restore it to its original settings. Am I wrong?

    I know many of you have a DSP controller which is identical to mine. Do you have any suggestion to solve my problem?
    Could anyone send me the English version of the Signtek program?

    I know there is an English version because Shannon posted an screenshot here:
    http://www.cnczone.com/forums/showth...t=56099&page=2
    But I can´t find the program to download anywhere.

    Any help would be much appreciated, thanks!

  2. #2
    Join Date
    Oct 2006
    Posts
    41

    Recovering the DSP Handle

    Hi Cenicero, the only option for you is to send it back.

    I am in the same boat, I tried to the update function using the SIGNTEK software. The same thing happened to me. For me, initially the screen got stuck on this line: "it is bootloading... please wait". From there on, if I tried updating anything else, SIGNTEK would tell me that that it could not update because the controller was running.

    Then the manufacturer suggested I could press the "OK" button before plugging the DSP Handle into the computer and this would give me the option to reset the program. This got me to the Emergency screen,where I could format the drive, but it had no effect on repairing the firmware.

    I was then informed that there are two editions for the DSP. If you started the DSP originally and it had "CNC ROUTER" as the initial logo, then this one needs to be sent back to China for repair, there is no way to do it through the SIGNTEK software.

    Let this be a warning to anyone with the DSP controller. Don't mess with it, you will regret it if you do. I don't know why they have designed the DSP to make it so simple to stuff up the Firmware, but there you go..
    Attached Thumbnails Attached Thumbnails it is bootloading... please wait.jpg   Update Programe(P) - Cannot Update.jpg  

  3. #3
    Join Date
    May 2009
    Posts
    12
    Quote Originally Posted by Andre09
    I was then informed that there are two editions for the DSP. If you started the DSP originally and it had "CNC ROUTER" as the initial logo, then this one needs to be sent back to China for repair, there is no way to do it through the SIGNTEK software.
    My DSP didn´t have "CNC ROUTER" as the initial logo, it showed the logo from my vendor instead, and then the text "Go to home?".
    Does this means my DSP could be restored throught the Signtek program?
    I sent you a PM.

  4. #4
    Join Date
    Jan 2006
    Posts
    509
    The DSP program can be reinstalled using the signtek software, (been there done that) you also need the software file( it should be something like 'Setup(RZTH501)_E_200721'

    Cenicero, can you pm me your email address and I will send you the English version of the host program. Its 6MB+

    Thanks,

    Shannon.

  5. #5

    Talking Re: Help! I deleted the firmware from my DSP controller

    Quote Originally Posted by Big S View Post
    The DSP program can be reinstalled using the signtek software, (been there done that) you also need the software file( it should be something like 'Setup(RZTH501)_E_200721'

    Cenicero, can you pm me your email address and I will send you the English version of the host program. Its 6MB+

    Thanks,

    Shannon.
    Hi,

    I know that this post is old

    I need please the signtek software.

    Please can you send me?

  6. #6
    Join Date
    Dec 2022
    Posts
    1

    Re: Help! I deleted the firmware from my DSP controller

    Quote Originally Posted by Big S View Post
    The DSP program can be reinstalled using the signtek software, (been there done that) you also need the software file( it should be something like 'Setup(RZTH501)_E_200721'

    Cenicero, can you pm me your email address and I will send you the English version of the host program. Its 6MB+

    Thanks,

    Shannon.
    Hi Shanon, I have the same problem that Carnicero. But I have not the Sintek Software. Could you send me it?

    Thank you so much
    VolcanoPincha

  7. #7
    Join Date
    May 2009
    Posts
    12
    Quote Originally Posted by Big S
    The DSP program can be reinstalled using the signtek software, (been there done that) you also need the software file( it should be something like 'Setup(RZTH501)_E_200721'
    Is that an executable file? Like 'Setup(RZTH501)_E_200721.exe'?

    I have the following files:
    0501_1.0_Menu C.txt (1.91KB)
    0501_1.0_Menu E.txt (2.07KB)
    RZNC-D5416-1.2(zhb36)_init.NEWBIN2 (63.2KB)
    RZNC-D5416-1.2(zhb981)_normal.NEWBIN2 (172KB)
    zhbLabel501_C_v17.label (24.4KB)
    zhbLabel501_E_v17.label (29.0KB)

    Maybe the file that you are talking about is one of those '.NEWBIN2'? Which one of them?

    I sent you a PM with my email address.

  8. #8
    Join Date
    Jan 2006
    Posts
    509
    Hi that is correct, The newbin file is the one you want, If you could email me the RZNC-D5416-1.2(zhb981)_normal.NEWBIN2 (172KB) file that would rock, My latest version is only zhb 662.

    I have emailed you the signtek host program.

    Thanks,

    Shannon.

  9. #9
    Join Date
    Sep 2010
    Posts
    19

    Question Help! In operating the DSP controller

    Dear All,

    I found a post which I have quoted below, is looking like the same I need to share with you all. In fact I bought this machine not for Router, but for Plasma cutting with only change in the plasma head instead of router. Now I don't know how to transfer the program from signtek to the DSP. Please help me in this regard..



    ""Hi all,

    I bought a Chinese CNC router wich I received a few days ago, it´s not an Excitech router, but as far as I´ve seen it´s identical. It came with a DSP controller, and the "UsbCam" driver and the Signtek program to be installed on a PC.

    I installed the driver and then the program, but when I opened the program I found all the menus and options were in Chinese! I connected the DSP to the PC, and the red LED started flashing (which means the DSP was recognized by the program). Then I only had to find the way to change the program from Chinese to English, so I blindly clicked all the options. At some point, a progress bar appeared. I don´t know what i did but, after that, my DSP stopped working at all... Oh my good, I think I deleted the DSP firmware!

    Now if I turn on the DSP, I can´t see the logo and the "Go to home?" question anymore. The screen and the red LED light up, but no matter what I do the screen is always blank (no text, no logo, nothing).

    I asked about this to my vendor and they told me I could reset the DSP memory by pressing the OK button and switching on, but it didn´t work. I´m not sure if they will be able to give me a fast solution, and of course I don´t want to ship the DSP to China for repair because I´m eager to start using the router as soon as possible.

    My guess is: if I was able to delete or overwrite the DSP memory from the Signtek program, I should also be able to restore it to its original settings. Am I wrong?

    I know many of you have a DSP controller which is identical to mine. Do you have any suggestion to solve my problem?
    Could anyone send me the English version of the Signtek program?

    I know there is an English version because Shannon posted an screenshot here:
    http://www.cnczone.com/forums/showth...t=56099&page=2
    But I can´t find the program to download anywhere.

    Any help would be much appreciated, thanks!""

  10. #10
    Join Date
    Sep 2007
    Posts
    13
    have a look at this [nomedia="http://www.youtube.com/watch?v=nbcY14ifHdw"]YouTube - No4 view and transfer cnc[/nomedia]

  11. #11
    Join Date
    Sep 2010
    Posts
    19
    Hi..
    Thank you for your message.. I am going through the video.
    But whenever I tried to open the 0501(English), it says something regarding the language translation is not proper... Exact lines I have to check again. But it is something like that and it opens the signtek window.

    After I do go for Download file, it shows some error.....

    Do I require to install again with the english version. Where can I get that file. Kindly help..

  12. #12
    Join Date
    Sep 2010
    Posts
    19
    Dear all,

    Now when I change any settings, the DSP goes to "Cutting OFF the power to restart" and when I switch off the DSP and connect again, it shows, Z-Hart Limit. its going on processing, what shall I do.

    Kindly do the needful



    Quote Originally Posted by vijayv View Post
    ok. Thanks for your quick replies. I trying to download the same....
    Quote Originally Posted by vijayv View Post
    Dear All,

    I found a post which I have quoted below, is looking like the same I need to share with you all. In fact I bought this machine not for Router, but for Plasma cutting with only change in the plasma head instead of router. Now I don't know how to transfer the program from signtek to the DSP. Please help me in this regard..



    ""Hi all,

    I bought a Chinese CNC router wich I received a few days ago, it´s not an Excitech router, but as far as I´ve seen it´s identical. It came with a DSP controller, and the "UsbCam" driver and the Signtek program to be installed on a PC.

    I installed the driver and then the program, but when I opened the program I found all the menus and options were in Chinese! I connected the DSP to the PC, and the red LED started flashing (which means the DSP was recognized by the program). Then I only had to find the way to change the program from Chinese to English, so I blindly clicked all the options. At some point, a progress bar appeared. I don´t know what i did but, after that, my DSP stopped working at all... Oh my good, I think I deleted the DSP firmware!

    Now if I turn on the DSP, I can´t see the logo and the "Go to home?" question anymore. The screen and the red LED light up, but no matter what I do the screen is always blank (no text, no logo, nothing).

    I asked about this to my vendor and they told me I could reset the DSP memory by pressing the OK button and switching on, but it didn´t work. I´m not sure if they will be able to give me a fast solution, and of course I don´t want to ship the DSP to China for repair because I´m eager to start using the router as soon as possible.

    My guess is: if I was able to delete or overwrite the DSP memory from the Signtek program, I should also be able to restore it to its original settings. Am I wrong?

    I know many of you have a DSP controller which is identical to mine. Do you have any suggestion to solve my problem?
    Could anyone send me the English version of the Signtek program?

    I know there is an English version because Shannon posted an screenshot here:
    http://www.cnczone.com/forums/showth...t=56099&page=2
    But I can´t find the program to download anywhere.

    Any help would be much appreciated, thanks!""

  13. #13
    Join Date
    Sep 2010
    Posts
    19
    Dear all,

    Can anyone help us to solve this issue.....

    Now we are facing a problem as the error message "Z-hard Limit triged, STOP to reboot, DELETE to adjust z position". When we press stop, it shows "Cutting off the power to restart".
    And it is not getting restarted and because of this, we couldn't proceed with the cutting.

    Kindly help us in solving this problem.






    Quote Originally Posted by vijayv View Post
    Dear all,

    Now when I change any settings, the DSP goes to "Cutting OFF the power to restart" and when I switch off the DSP and connect again, it shows, Z-Hart Limit. its going on processing, what shall I do.

    Kindly do the needful

  14. #14
    Join Date
    Jun 2016
    Posts
    6

    Re: Help! I deleted the firmware from my DSP controller

    Hi, I badly need those file so i can recover my DSP controller program. I have accidentaly deleted my DSP software, and now, my screen is blank.

  15. #15
    Join Date
    Jun 2016
    Posts
    6

    Re: Help! I deleted the firmware from my DSP controller

    my DSP windows shows nothing, only blank screen. please send to me your email so i can send all pictures.
    Attached Thumbnails Attached Thumbnails 2.jpg   3.jpg  

  16. #16
    Join Date
    Oct 2016
    Posts
    4

    Re: Help! I deleted the firmware from my DSP controller

    ok ... turn off the machine and ON . Software should be drawn into the device itself ...

  17. #17
    Join Date
    Jul 2020
    Posts
    3

    Post Re: Help! I deleted the firmware from my DSP controller

    Quote Originally Posted by cenicero View Post
    Is that an executable file? Like 'Setup(RZTH501)_E_200721.exe'?

    I have the following files:
    0501_1.0_Menu C.txt (1.91KB)
    0501_1.0_Menu E.txt (2.07KB)
    RZNC-D5416-1.2(zhb36)_init.NEWBIN2 (63.2KB)
    RZNC-D5416-1.2(zhb981)_normal.NEWBIN2 (172KB)
    zhbLabel501_C_v17.label (24.4KB)
    zhbLabel501_E_v17.label (29.0KB)

    Maybe the file that you are talking about is one of those '.NEWBIN2'? Which one of them?

    I sent you a PM with my email address.
    same problem for me

  18. #18
    Join Date
    Jul 2020
    Posts
    3

    Re: Help! I deleted the firmware from my DSP controller

    i have same problem please help me

  19. #19
    Join Date
    Oct 2006
    Posts
    41
    Hi Shannon, did you have a blank screen when yours went bad, along with the message that the "controller is running, cannot update it" on SIGNTEK ? I do not have the file "Setup(RZTH501)_E_200721", are you saying thats all I need to get it going again ?

    I was told specifically that I would need to send it back ??

  20. #20
    Join Date
    Jan 2006
    Posts
    509
    Quote Originally Posted by Andre09 View Post
    Hi Shannon, did you have a blank screen when yours went bad, along with the message that the "controller is running, cannot update it" on SIGNTEK ? I do not have the file "Setup(RZTH501)_E_200721", are you saying thats all I need to get it going again ?

    I was told specifically that I would need to send it back ??
    I didn't have my DSP go bad, I was playing with the software update feature.
    I think one of the versions of the signtek had that message when trying to update the DSP. It's a while ago now and I can't quite remember exactly.

    I think that file I posted above is one of the signtek versions. I have emailed cenicero one of the software versions. Hopefully it is the right one as i am not sure what one worked.

    Pm me your email and I can send you the files.

    Shannon.

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